State Street

State Street

Posted via Workday

Client Service Onboarding Representative, Senior Associate (m/f/n)

Apply by Nov 30, 2026

Posted Oct 15, 2026

Role at a glance

Salary
Not Disclosed
Location
Frankfurt, Germany
Employment
Full-time
Experience
Senior Level
Education
Completed banking apprenticeship or a comparable commercial qualification

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Role Summary

AI-generated

The Client Service Onboarding Representative coordinates account openings for the bank’s branches and supports client relationships and new launches across local and international markets. The role also works with specialist departments and colleagues on day-to-day operations and project initiatives.

What You'll Do

  • Coordinate account openings for the bank’s branches.
  • Build partnerships with specialist departments at global and local levels.
  • Cultivate client relationships through proactive, professional engagement.
  • Coordinate new launches across local and international markets.
  • Support colleagues in day-to-day operations.
  • Contribute to project initiatives and their delivery.

Generated from the employer's posting. Verify important details before applying.

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Qualifications

Service orientation and interest in direct client interaction; proactive, independent, structured, and solution-oriented working style; ability to perform under pressure and quickly grasp complex matters; flexibility, teamwork, effective communication, and responsibility.

Preferred

  • Completed banking apprenticeship or a comparable commercial qualification
  • Sound knowledge of securities and investment fund operations
  • Fluency in German and a very good command of English
  • Excellent proficiency in Microsoft Office applications, particularly Microsoft Excel, Word, and Outlook

Original job description

Content provided by the employer

Who we are looking for

 We welcome applications from highly motivated candidates for the position of Client Service Onboarding Representative. In this role, you will report to the Client Service Team Lead and contribute to the continued success of our globally expanding bank. If you are eager to take ownership of your responsibilities, collaborate within a multicultural team, develop effective solutions, and pursue professional growth in a dynamic global organization, we would be pleased to hear from you.

 

Why this role is important to us

 You will be joining the Investment Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities.

 

Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.

  

What you will be responsible for

 As a Client Service Representative you will responsible for:

  • Collaboration and coordination in relation to account openings for the Bank’s branches
  • Building strong partnerships with the Bank’s specialist departments at both global and local levels
  • Cultivating trusted client relationships through proactive and professional engagement
  • Driving the successful coordination of new launches across local and international markets
  • Contributing to a collaborative team environment by actively supporting colleagues in day-to-day operations
  • Playing an active role in project initiatives and contributing to their successful delivery

What we value

 These skills will help you succeed in this role

  • A strong service orientation and a keen interest in direct client interaction
  • A proactive approach, the ability to perform effectively under pressure, and an independent, structured, and solution-oriented working style
  • The ability to quickly grasp complex matters, combined with flexibility, strong teamwork, and effective communication skills
  • An independent and responsible approach to work

Education & Preferred Qualifications

  • Completed banking apprenticeship or a comparable commercial qualification
  • Sound knowledge of securities and investment fund operations
  • Fluency in German and a very good command of English
  • Excellent proficiency in Microsoft Office applications, particularly Microsoft Excel, Word, and Outlook

About State Street


Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.


We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.


As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.


Discover more information on jobs at StateStreet.com/careers


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State Street

About the company

State Street

Large Enterprise

State Street is a leading financial services and bank holding company, headquartered in Boston, Massachusetts. With a strong focus on investment management and servicing solutions, State Street supports institutional investors worldwide by providing services such as asset management, investment research, and trading. Renowned for its commitment to innovation and sustainability, State Street leverages advanced technology and data analytics to enhance investment strategies and customer experiences. The company prioritizes diversity and inclusion within its workforce, reflecting its dedication to fostering a dynamic and collaborative environment.