Role at a glance
- Job function
-
Human Resources & People Operations Office Administration & Executive Support
- Salary
- Not Disclosed
- Location
- Hong Kong Hong Kong, Hong Kong
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- Previous administration experience preferably within a large and complex financial services or similar organization. Experience supporting multiple senior stakeholders and large teams.
- Education
- Bachelor's/University degree or equivalent experience
Spotted an issue?
We’ll check it against the original posting.
Role Summary
Provides administrative and business support to senior leaders and teams within Markets. The role coordinates calendars, meetings, events, travel, and other team administration, while also supporting onboarding and improving administrative processes.
What You'll Do
- Manage senior leaders’ calendars and arrange meetings, conferences, events, and travel schedules.
- Prepare and distribute travel schedules and agendas, and assist with overseas travel documentation, ticketing, lodging, transportation,...
- Handle correspondence and other administrative tasks, including ordering supplies and processing invoices.
- Coordinate onboarding activities for new hires, including workspace setup and access requests.
- Handle sensitive materials with appropriate confidentiality and collaborate across locations and functions.
- Identify ways to streamline administrative processes and use digital and AI-powered tools to automate routine administrative work.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Experience supporting multiple senior stakeholders and large teams; strong organizational and time management skills; ability to manage multiple priorities simultaneously; excellent interpersonal and communication skills; self-motivated and detail oriented; clear and concise written and verbal communication skills; proficiency in Microsoft Office; Bachelor's/University degree or equivalent experience.
Required
- Previous administration experience.
- Experience supporting multiple senior stakeholders and large teams.
- Strong organizational and time management skills with the ability to manage multiple priorities simultaneously.
- Excellent interpersonal and communication skills.
- Self-motivated and detail oriented.
- Consistently demonstrates clear and concise written and verbal communication skills.
- Proficient in Microsoft Office.
- Bachelor's/University degree or equivalent experience.
Preferred
- Administration experience within a large and complex financial services or similar organization.
Original job description
Content provided by the employer
Original job description
Content provided by the employer
The Administrative Assistant provides administrative and business support to multiple senior leaders and teams within Markets by handling correspondence, managing calendars and appointments, arranging conferences and conference calls, making travel arrangements and providing other administrative tasks.
This role requires strong stakeholder management skills, the ability to prioritize competing demands, and a continuous improvement mindset. Candidates who are curious about automation, and interested in leveraging AI and digital tools to enhance productivity will be highly valued.
Responsibilities:
- Directly supports senior managers (C15/C16) and generally supports an entire team
- Manages day to day calendar(s) of senior management; arranges meetings and travel schedules
- Arranges conferences, meetings and events as required by the Unit; establishes priorities on behalf of manager or team
- Coordinates travel arrangements; prepare and distribute schedules/agendas for travel
- Assists team members with the documentation related to overseas travel Visa, ticketing, hotel, airport transfers, ground transportation and expense reports
- Orders supplies and process invoices through Procure to Pay system
- Handles sensitive materials; maintain appropriate levels of confidentiality
- Coordinate onboarding activities for new hires, including workspace setup and access requests.
- Partner closely with colleagues across locations and functions to facilitate effective communication and teamwork.
- Identify opportunities to streamline administrative processes and improve team efficiency.
- Leverage Microsoft Office tools, collaboration platforms, and digital technologies to enhance productivity.
- Explore and adopt AI-powered tools (e.g., Microsoft Copilot and workflow automation solutions) to automate routine administrative tasks, meeting preparation, scheduling, documentation, and reporting activities.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- Previous administration experience preferably within a large and complex financial services or similar organization. Experience supporting multiple senior stakeholders and large teams.
- Strong organizational and time management skills with the ability to manage multiple priorities simultaneously.
- Excellent interpersonal and communication skills.
- Self-motivated and detail oriented
- Consistently demonstrates clear and concise written and verbal communication skills
- Proficient in Microsoft Office
Education:
- Bachelor's/University degree or equivalent experience
------------------------------------------------------
Job Family Group:
Business Strategy, Management & Administration------------------------------------------------------
Job Family:
Administrative Support------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
About the company
Citi
Large Enterprise
Citi is a global financial services corporation that offers a wide range of financial products and services, including consumer banking, credit, investment banking, and wealth management. With a presence in nearly 100 countries, Citi serves millions of customers, from individuals and small businesses to large corporations and governments. The company is dedicated to innovation and sustainability, actively working to support economic growth while addressing environmental and social challenges. Citi’s commitment to providing exceptional service and fostering diverse talent makes it a prominent choice for students aspiring to build a career in finance and banking.