Analytics QA Manager

Summary

The Apple Services Engineering (ASE) team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple’s high expectations with commitment to deliver a huge variety of entertainment in over 35 languages to more than 150 countries.
The Media Services QA team is responsible for ensuring the end-to-end quality of Analytics offerings within Analytics & Data Engineering. In this role, you will support the Music Analytics vertical, leading a local team of Quality Engineers dedicated to testing and automating client metrics instrumentation, as well as overseeing quality and integrity of data ingestion, processing, aggregation pipelines, reports, and dashboards for both internal and external customers.

Description

The Apple Music Analytics QA team is seeking a highly organized and motivated Quality Manager to support one of the fastest growing areas of Apple. We are looking for candidates with a strong background in data analytics and quality assurance. You will collaborate with ADE engineering, Client engineering, Project managers and Data science teams to deliver high-quality features and services to Apple Music customers. You will lead a team that is instrumental in delivering high quality releases of analytics data pipelines from client to server, responsible for testing and automation of Analytics features end to end.

Responsibilities

Manage a team of Automation engineers dedicated to ensuring high-quality releases of Apple Music Analytics Data from Client to Server
Oversee all Quality Assurance processes, including test planning, estimation, execution, and automation to guarantee timely delivery on our commitments
Perform technical analysis and functional qualification of new analytics features integration on various client platforms and backend pipelines
Create and execute test plans, test cases, and test strategy for data validation and comparisons, and testing of client instrumentation and downstream data aggregates and reports
Design and develop new internal tools and testing frameworks, and maintain existing automation to guarantees reliable end-to-end automation coverage
Provide timely and accurate QA status and progress updates during all testing phases
Act as a strong advocate for quality in the software development process

Minimum Qualifications

Computer Science degree or equivalent relevant experience
In-depth knowledge and experience in one or more of the following technologies: Python, SQL, Swift, XCTest/XCUI, Java
Knowledge and experience with Spark, Hadoop, Kafka or other distributed systems a big plus
Experience leading or strong demonstrated readiness to lead a QA team
Experience managing or coordinating projects and processes cross-functionally
Comfortable working in a continually changing and dynamic environment and driving top issues to resolution
Self-motivated and must be able to grasp issues quickly and make educated, critical decisions in the absence of complete requirements
Excellent verbal and written communication

Preferred Qualifications

Strong leadership capabilities and experience in mentoring and developing team members are essential
Expertise in test automation architecture, test planning, execution, and triage across multiple platforms
Strong presentation skills, capable of distilling complex analyses and concepts into concise, business-focused insights

Pay & Benefits — Seattle, Washington, United States

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $174,200 and $303,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Application Deadline

Apple accepts applications to this posting on an ongoing basis.