Role at a glance
- Salary
- Not yet verified Check the description for pay details; an amount or pay period has not been verified.
- Location
- Seoul, South Korea
- Employment
- Full-time
- Experience
- Mid Level 3+ years
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Qualifications
Required
- 3+ years of work experience in the automotive industry. Dealer automotive repair service experience is necessary.
- Ability to use Dealer Management System(s), EPC, SAP, MS Office Suite.
- Understand mid-level automotive techniques related to vehicle repair.
- Knowledge of automotive equipment, parts, and servicing methods.
- Understanding of Dealer Business Process and Best Practice.
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public.
- Maintain and perform top-level professional integrity and appearance as a Parts Advisor.
Preferred
- Associate Degree or certificate in Automotive Technology, preferred.
- Fluent in Korean and a basic level of English is preferred.
About the role
Original posting provided by 테슬라(Tesla)
About the role
Tesla Korea is looking for an experienced Parts Advisor to work on one of the most progressive vehicle brands in the world.
The Body Shop Parts Advisor will play a key role in managing Tesla internal Body Shops(IB). Responsibilities will include processing customer orders, facilitating parts sales, and managing supplier-related inquiries, while providing additional support to internal Bodyshop to improve operational efficiency.
This role requires a thorough understanding of parts for accident repair vehicles and a high level of responsibility.
What you'll do
• Receive parts orders, issue invoices, check shipping schedules, and resolve technical issues to support the needs of vehicle repair services.
• Accurately record parts transactions and data into the Management System – attention to detail critical.
• Conduct transactions in the system; walk customers through orders and provide summaries.
• Escalate any issues that need to be addressed to correct any service parts issues from internal Bodyshop.
• Maintain records of payment, outbound list, and claims.
• Communicate estimated parts shipping and arrival times, including regular updates.
• Follow up with customers and internal staff on parts orders and ensure complete satisfaction with the order.
• Perform other related duties as assigned.
• Help maintain cleanliness of internal Bodyshop.
• Effectively handle multiple priorities, organize workload, and meet deadlines.
• Assist the Parts Manager and IB Operation in achieving the goal of exceeding IB KPI.
Requirements
• 3+ years of work experience in the automotive industry. Dealer automotive repair service experience is necessary.
• Ability to use Dealer Management System(s), EPC, SAP, MS Office Suite.
• Understand mid-level automotive techniques related to vehicle repair.
• Knowledge of automotive equipment, parts, and servicing methods.
• Understanding of Dealer Business Process and Best Practice.
• Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public.
• Maintain and perform top-level professional integrity and appearance as a Parts Advisor.
Preferred qualifications
• Associate Degree or certificate in Automotive Technology, preferred.
• Fluent in Korean and a basic level of English is preferred.
Benefits
자세한 사항은 홈페이지 참조
About the company
테슬라(Tesla)
효율적인 배터리 기술과 독자적인 주행 소프트웨어를 통해 지속 가능한 에너지로의 전 지구적 전환을 지향하는 글로벌 모빌리티 기업입니다. 전기차 양산 체계 구축을 넘어 에너지 저장 장치와 로보틱스 분야로 기술 범위를 확장하며 인류의 이동 효율과 에너지 활용 방식을 개선하고 있습니다.