Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM Engineering Lifecycle Management IBM ELM
Good to have skills : React.js, Web Services Standards, Java (Programming Language)
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your day will typically include collaborating with team members to troubleshoot software problems, analyzing system performance, and implementing solutions to enhance system functionality. You will also be responsible for monitoring system health and ensuring that all components operate smoothly, contributing to the overall efficiency of business operations.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and solutions to enhance team knowledge.
- Engage in continuous learning to stay updated with the latest technologies and methodologies.

Knowledge, Skills & Abilities:
- Experience with TypeScript, React, or similar UI frameworks. Experience with CI/CD pipelines.
- Experience with designing and consuming RESTful APIs.
- Strong knowledge of, JavaScript (ES6+), HTML5 / CSS3 , REST APIs & OSLC, JSON, XML.
- Git-based VCS Familiar with version control systems based on Git.
- In-depth understanding of Open Services for Lifecycle Collaboration (OSLC).

Professional & Technical Skills:
- Must Have Skills: Proficiency in IBM Engineering Lifecycle Management IBM ELM.
- Experience with React.js, Web Services Standards, Java.
- Strong analytical skills to diagnose and resolve software issues.
- Ability to work collaboratively in a team environment.
- Familiarity with software development life cycle and methodologies.

Additional Information:
- The candidate should have minimum 3 years of experience in IBM Engineering Lifecycle Management IBM ELM.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.