Role at a glance
- Salary
- Not Disclosed
- Location
- Ciudad De Mexico Distrito Federal Mexico
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- 1 year of relevant experience
- Education
- High School diploma or equivalent
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We’ll check it against the original posting.
Role Summary
This entry-level operations support role provides day-to-day services in alignment with established operations processes. It supports account and records handling and coordinates with operations staff and other stakeholders.
What You'll Do
- Maintain and retrieve records, maintain accounts, image documents, and assist with account openings in coordination with the Operations...
- Serve as a liaison between operations staff, relationship managers, project managers, custodians, and clients.
- Document processes, follow established procedures, identify process gaps, and escalate issues with potential solutions.
- Assist with inventory and workflow needs, support products and services, and analyze problems through research and investigation.
- Use databases, spreadsheets, and systems; ensure accurate and timely account handling and support risk and control activities.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Proficient computer and typing skills; ability to adapt quickly to new technology; clear written and verbal communication; ability to work with others; intermediate Excel knowledge; basic accounting; proactive; availability regarding schedule and workplace.
Original job description
Content provided by the employer
Original job description
Content provided by the employer
The Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 3 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Responsibilities:
- Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments
- Identify process gaps requiring escalation, offering potential solutions
- Assist with inventory management and workflow needs as dictated through risk priority and service level
- Support a range of products and services
- Analyze problems and formulate solutions through research and investigation
- Navigate, test and execute moderately complex databases, spreadsheets, and systems
- Ensure accurate and timely account handling
- Assist in activities that help reduce organizational impact and/or loss
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 1 year of relevant experience
- Proficient computer and typing skills
- Ability to adapt to new technology quickly and seamlessly
- Consistently demonstrates clear and concise written and verbal communication skills
- Ability to work with others to complete assigned tasks
Education:
- High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Trabajo en equipo
Proactivo
Conocimiento en Excel intermedio
Contabilidad básica
Disponibilidad de horario y lugar de trabajo
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Job Family Group:
Operations - Core------------------------------------------------------
Job Family:
Operations Support------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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About the company
Citi
Large Enterprise
Citi is a global financial services corporation that offers a wide range of financial products and services, including consumer banking, credit, investment banking, and wealth management. With a presence in nearly 100 countries, Citi serves millions of customers, from individuals and small businesses to large corporations and governments. The company is dedicated to innovation and sustainability, actively working to support economic growth while addressing environmental and social challenges. Citi’s commitment to providing exceptional service and fostering diverse talent makes it a prominent choice for students aspiring to build a career in finance and banking.