Global Network - Talent - Change Management Manager

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Join our team in Talent & Organization and find endless opportunities to solve the most pressing client needs and challenges, especially during the backdrop of a global pandemic as we adapt to the new norm.

Although no two days at Accenture are the same, as a Change Management Senior Manager in our T&O practice, a typical day might include:

• Own and lead a team of consultants and/or analysts to deliver Communications/larger Change Management/Training projects.

• Discovering stakeholders’ challenges and expectations and defining a Communications strategy to support business transformational change programs, in line with the Change approach and strategy.

• Conducting stakeholder engagement sessions across various levels in the client organization to gain buy-in and explain transformation benefits

• Co-creating solutions and conducting user review sessions, and running stakeholder agreement meetings

• Working with the client to drive communications for digital transformation, culture change, behavior change, change adoption

• Leveraging social and digital technologies in change management and communications

• Assisting clients in developing their change communications capability and becoming more agile businesses

• Conducting a Communications Need Analysis in line with the Change Management Impact Analysis and developing treatment plans

• Ensuring smooth transition to new ways of working through effective communications interventions

• Includes some travel to work with clients and deliver communication campaigns in large-scale transformational change

Team Management:

• Exerting strong positive influence and helping in professional development for team members

• Provide mentorship and support to consultants and analysts ensuring continuous individual development

• Constructively engaging in mutual feedback process with supervisor and team members

• Collaborating with the functional teams for enterprise-wide transformation programs

• Working across a dynamic, international team where English is the common language

Business Development:

• Actively leading proposal development for communications CoE with client account teams and supporting our market specific business development efforts: client meetings, orals etc

• Working closely with Capability Network, Market and Business leaders to help with proposals responses, SOW creation, client presentations and other areas as required

• Supporting ongoing dialogue with key stakeholders to understand future and changing needs and influence team priorities, capabilities, and structure accordingly

• Identifying new opportunities for communications CoE by farming existing relationships and growing networks

Internal Practice Development:

• Contribute to the creation of Capability Network’s intellectual capital: white papers, studies, market insights, tools, and assets

• Participate in practice development efforts including planning, recruiting, developing talent, training, etc. as required

• Collaborating with the best and brightest minds in the industry for offering development

Your experience counts!

• Bachelor’s degree completed; MBA is highly desirable. MBA (Optional/Good to have)

• Fluent in English.

• Availability to travel may be required

• Change/Communications Lead: +10 years of experience in driving end-to-end communications campaigns (Internal Communications/Marketing Communications/Digital Communications/Corporate Communications/Public Relations)

• Managing change management related communications programs for leading global organizations in the context of enterprise-wide ERP or HCM implementation, M&A, intelligent automation, cybersecurity or shared services set up etc; preferably in an external client facing role

• Experience in driving behaviour change, change adoption or culture change leveraging social and digital communication channels, along with others.

• Stakeholder engagement and Management: Ability to effectively manage and engage stakeholders in a multi-cultural and global environment.

• Ability to lead team of analysts and consultants on projects/practice level and provide guidance.

• Experience of working in Global consulting firms in client facing strategic communications roles.

• Ability to interpret communications data, work with communication analytic models and advanced technologies

• Experience in developing strong strategic business relationships to identify opportunities and turn them to projects and thereby, drive business development

• Ability to lead sales origination and solutioning will be a bonus (including preparing detailed proposals and financial details)

• Ability to articulate the business value of recommendations/plans/strategies

• Experience of working on Digital transformations, RPA implementations, Shared Service setups and cloud-based implementations will be a bonus

• Foreign language capabilities (eg. Arabic, Japanese, French) will be an added advantage

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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