Customer Service Representative FY26 Int - French 01

Job Title: Customer Service Associate. What are we looking for: Primary skill - French Language - P5 . Designation: Customer Service Associate. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. Your expected interactions are within your own team and direct supervisor. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments. The decisions that you make would impact your own work. You will be an individual contributor as a part of a team, with a predetermined, focused scope of work. Please note that this role may require you to work in rotational shifts. Location: Lisbon.

Skill Required Voice French Language P5 . Qualification Bachelor s Degree Bachelors of Information Technology. YOE 1 to 3 years. Lang French C2 . What would you do You will be aligned with our Customer Support vertical and help us in managing resolving customers query, handling escalations and complaints of the dissatisfied customers giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support A Romance language spoken in France, Canada, Belgium, Switzerland, and many other countries as either a first or second language..

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