Citi

Citi

Posted via Workday

Labor Relations Sr Manager / VP

Apply by Oct 20, 2026

Posted Oct 14, 2026

Role at a glance

Job function
Human Resources & People Operations Employee & Labor Relations
Salary
Not Disclosed
Location
Heredia Costa Rica
Work arrangement
Hybrid
Employment
Full-time

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About the role

Original posting provided by Citi

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The Labor Relations Manager integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the Labor Relations as well as coordinate and contribute to the objectives of the entire HR function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of the Labor Relation.. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

Responsibilities:

  • Implements the organization's employee relations strategy to minimize the negative impact of individual employee grievances or collective labor disputes.
  • Coordinates employee and labor relations programs to ensure compliance with policies and practices.
  • Liaises with managers, employees, and their representatives to investigate and resolve grievances and develop strategies to prevent their recurrence to maintain a productive and harmonious workplace.
  • Ensures all employer-employee relationships in the organization comply with collective agreements, individual employment contracts, regulations, laws, and the organization's employment policies and standards.
  • Analyzes and interpret bargaining trends and issues, as well as standards, regulations, and laws to understand their impact on the organization.
  • Represents management in negotiations and dispute resolution with employees,  employer bodies, government agencies, labor relations authorities, and other agencies to protect the organization's interests.
  • All other duties as assigned.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


Qualifications:

  • 6-10 years of experience


Education:

  • Bachelors/University degree, Master’s degree preferred

 


- Legal Experience.

- Labor relations experience.

- HR Lead Experience

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Job Family Group:

Human Resources

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Job Family:

Employee Relations

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Citi

About the company

Citi

Large Enterprise

Citi is a global financial services corporation that offers a wide range of financial products and services, including consumer banking, credit, investment banking, and wealth management. With a presence in nearly 100 countries, Citi serves millions of customers, from individuals and small businesses to large corporations and governments. The company is dedicated to innovation and sustainability, actively working to support economic growth while addressing environmental and social challenges. Citi’s commitment to providing exceptional service and fostering diverse talent makes it a prominent choice for students aspiring to build a career in finance and banking.