Accenture

Accenture

Posted via Workday

Business Analyst

Posted Oct 13, 2026

Role at a glance

Job function
Product, Strategy & Operations Business Analysis
Salary
Not Disclosed
Location
Bengaluru
Employment
Full-time

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About the role

Original posting provided by Accenture

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Project Role : Business Analyst
Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.
Must have skills : ServiceNow
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Business Analyst, a typical day involves examining the structure and operations of an organization to understand how its processes and systems function together. This role requires evaluating the existing business model and how it aligns with technological solutions. The day includes identifying the needs of customers, envisioning improved future states or solutions, and conducting thorough research to collect and integrate relevant information. Collaboration and critical thinking are essential to ensure that the organization s goals and technology are effectively synchronized to support business growth and efficiency.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the analysis and documentation of business requirements to ensure clarity and alignment with project goals.
- Facilitate communication between stakeholders and technical teams to bridge gaps and foster understanding.
- Support junior team members by providing guidance and sharing knowledge to enhance their professional development.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow.
- Strong analytical skills to evaluate business processes and identify areas for improvement.
- Excellent communication skills to effectively interact with diverse teams and stakeholders.
- Ability to translate complex business needs into clear technical requirements.
- Experience in process mapping and workflow design to support system integration.
- Problem-solving aptitude to address challenges and propose practical solutions.

Additional Information:
- The candidate should have minimum 7.5 years of experience in ServiceNow.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture

About the company

Accenture

Large Enterprise

Accenture is a global professional services company that specializes in providing consulting, technology, and outsourcing services. With a diverse range of industries served, including financial services, healthcare, and telecommunications, Accenture leverages advanced technologies and data analytics to help organizations improve their performance and drive innovation. Committed to sustainable progress, the company emphasizes its dedication to inclusivity, digital transformation, and building a more sustainable future for its clients and communities. With a presence in over 120 countries, Accenture is known for its expertise in integrating cutting-edge solutions that address complex business challenges.