Senior Account Manager

About the role

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. At Netflix, our Ads business is focused on building a must-buy advertising solution, one that allows brands to connect with diverse audiences who are deeply engaged with the breadth and quality of our content. Netflix is seeking a Senior Account Manager to drive excellence across complex and high-impact advertising partnerships. This role is designed for a seasoned individual contributor who can independently own complex accounts, navigate ambiguity, and elevate campaign quality and client outcomes through strong judgment and experience.

What you'll do

• Serve as a senior execution and strategy partner to Vertical Sales Partners by deeply understanding client objectives and translating them into effective media solutions
• Build trusted, consultative relationships with client and agency stakeholders through clear, confident, and insight-led communication
• Identify and drive upsell and expansion opportunities by connecting campaign performance, client business objectives, and Netflix advertising solutions
• Independently own complex RFPs and media plans, providing advanced recommendations on packaging, pricing, targeting, and delivery approach
• Lead end-to-end campaign execution across multiple advertisers or high complexity accounts
• Act as the main point of contact for complex campaign issues, working with cross-functional teams to resolve them
• Partner closely with Ad Operations, Product, Ad Policy, Measurement, and Finance to navigate beta product setups and execution challenges
• Proactively identify delivery, measurement, or operational risks and adjust plans to ensure campaign success
• Lead internal projects by aligning cross-functional teams around best practices and shared execution standards
• Deliver clear performance narratives and insights beyond standard reporting, and own QBRs and ABRs for top-tier clients with forward-looking, data-driven recommendations
• Guide clients through measurement results and implications for future planning
• Support monthly billing and invoicing processes in coordination with Finance
• Maintain deep expertise in Netflix ad products, targeting capabilities, Sponsorship offerings, and Ad Policy
• Contribute to improving processes, documentation, and best practices through hands-on learning

Requirements

• 8+ years of experience in Account Management, Client Services, or Sales Planning within the digital media or advertising industry
• Proven experience managing Enterprise client campaigns or multi-market campaigns
• Strong understanding of Direct IO, Programmatic Guaranteed, and PMP buying models
• Excellent communication skills with the ability to align multiple stakeholders and navigate nuanced discussions
• Strong analytical thinking with the ability to turn performance data into actionable insights
• Strong ability to use data and insights to support sales pitches, client recommendations, and strategic discussions
• Comfortable operating in fast-paced, ambiguous environments with evolving products and processes
• Fluency in spoken and written English

Preferred qualifications

• Familiarity with brand measurement partners such as Kantar or Nielsen
• Genuine interest in our corporate culture

Benefits

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