Role at a glance
- Salary
- Not Disclosed
- Location
- Cebu City
- Employment
- Full-time
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About the role
Original posting provided by Accenture
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
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Summary:
As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your day will be filled with dynamic problem-solving, collaborating with team members, and ensuring the smooth operation of software components. You will play a vital role in maintaining system integrity and enhancing user experience through effective support and troubleshooting.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Analyze system performance and identify areas for improvement.
- Collaborate with cross-functional teams to ensure seamless integration of software components.
- Document issues and resolutions to enhance knowledge sharing within the team.
- Provide training and support to junior team members as needed.
Professional & Technical Skills:
- Required Skill: Expert proficiency in Java Enterprise Edition.
- Additional Good To Have Skills: Experience with Java Standard Edition, Spring Boot.
- Strong understanding of software development life cycle and methodologies.
- Experience in troubleshooting and debugging complex software issues.
- Familiarity with database management and SQL.
- Ability to work effectively in a team-oriented environment.
Additional Information:
System Analyst
Responsibilities:
- Gather and analyze user requirements and translate them into application specifications
- Analyze, design, test implement, and maintain application systems or web-based applications
Requirements:
- At least 5 years of experience in systems analysis, design (include database design), development, implementation, and quality assurance
- Good communication, project management, strong anlytical, problem-solving skills
Minimum 2 year(s) of experience is required
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About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About the company
Accenture
Large Enterprise
Accenture is a global professional services company that specializes in providing consulting, technology, and outsourcing services. With a diverse range of industries served, including financial services, healthcare, and telecommunications, Accenture leverages advanced technologies and data analytics to help organizations improve their performance and drive innovation. Committed to sustainable progress, the company emphasizes its dedication to inclusivity, digital transformation, and building a more sustainable future for its clients and communities. With a presence in over 120 countries, Accenture is known for its expertise in integrating cutting-edge solutions that address complex business challenges.