Product Builder, Sales

About the role

We’re building AI products that help sales teams understand customers, build relationships and grow revenue. You’ll help define and build agents and workflows that carry out meaningful parts of the sales process.

Working closely with Product, Engineering and sales leadership, you’ll turn firsthand knowledge of selling into products that help teams work more effectively across the sales cycle. As the product proves itself internally, the opportunity is to bring these capabilities to other companies’ sales teams.

What you’ll do

• Identify where AI can most improve how sellers work and how customers experience the sales process.

• Build agents and workflows for account research, prospecting, qualification, meeting preparation, follow-up, deal management and account growth.

• Define and prototype autonomous AI sellers that can manage parts of the sales cycle or run it end to end, proactively move opportunities forward and bring in human partners when needed.

• Partner with Engineering and Design to ship products to OpenAI’s sales teams, learn from live customer interactions and improve quickly.

• Measure success through revenue impact, customer experience, seller effectiveness, higher win rates and less manual work.

• Turn successful workflows into a repeatable product that works across sales teams and customer segments, with the potential to serve other companies.

What you’ll bring

• Firsthand sales experience and a clear understanding of how sellers build relationships, understand customer needs and win business.

• Experience building and experimenting with AI tools to improve how work gets done.

• Strong product judgment, curiosity about users and the ability to turn a messy workflow into a concrete product.

• The ability to work closely with technical teams, learn quickly and take ownership from problem definition through adoption.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.