Role at a glance
- Job function
-
Software Engineering & IT Enterprise Applications & ERP
- Salary
- Not Disclosed
- Location
- Manila
- Employment
- Full-time
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About the role
Original posting provided by Accenture
We are looking for an Atlassian Administrator/Specialist with at least 2 years of experience managing and supporting Atlassian tools. The successful candidate will be responsible for administering, optimizing, and maintaining Atlassian platforms to support business and project delivery needs.
Key Responsibilities
- Administer and maintain Atlassian products including Jira, Confluence, Bitbucket, Bamboo, and Jira Service Management.
- Configure and manage workflows, schemes, custom fields, permissions, dashboards, and automation rules.
- Monitor platform health and performance, troubleshoot system issues, and implement upgrades and patches.
- Manage user accounts, groups, roles, and access controls across Atlassian environments.
- Design, implement, and maintain integrations with third-party applications and plugins.
- Develop and enforce governance standards, naming conventions, and platform best practices.
- Provide technical support, troubleshooting, and user training to project teams and stakeholders.
- Automate repetitive administrative tasks and continuously improve platform efficiency.
- Collaborate with business and technical teams to understand requirements and implement solutions.
- Stay current with Atlassian product updates and recommend enhancements to improve platform capabilities.
Qualifications
- Minimum 2 years of experience administering Atlassian products or similar collaboration and project management platforms.
- Hands-on experience with Jira, Confluence, Bitbucket, Bamboo, and Jira Service Management.
- Strong understanding of workflows, permissions, schemes, dashboards, and automation.
- Experience with Atlassian Marketplace applications and third-party integrations.
- Familiarity with Agile, Scrum, ITSM, or DevOps practices.
- Strong analytical, troubleshooting, and communication skills.
- Atlassian certifications are preferred but not required.
Preferred Common Background for Both Roles
- 2+ years supporting, administering, or migrating Atlassian environments.
- Experience in Application Support, DevOps, Software Engineering, System Administration, IT Operations, or Enterprise Collaboration Platforms.
- Exposure to Cloud migration, CI/CD tooling, ITSM processes, or enterprise application integrations.
- Experience working with global teams and stakeholders in a fast-paced delivery environment.
#LI-PH
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About the company
Accenture
Large Enterprise
Accenture is a global professional services company that specializes in providing consulting, technology, and outsourcing services. With a diverse range of industries served, including financial services, healthcare, and telecommunications, Accenture leverages advanced technologies and data analytics to help organizations improve their performance and drive innovation. Committed to sustainable progress, the company emphasizes its dedication to inclusivity, digital transformation, and building a more sustainable future for its clients and communities. With a presence in over 120 countries, Accenture is known for its expertise in integrating cutting-edge solutions that address complex business challenges.