Custom Software Engineer

Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Enterprise Architecture Framework
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
We are accelerating growth and value for our clients by combining creativity, technology, and data-driven intelligence. Within our Commerce and AI practice helps organizations design, build, and scale modern digital commerce ecosystems - embedding Generative AI and Agentic AI into commerce to enable real-time personalization, autonomous merchandising, and intelligent customer engagement at scale.
About the role.
We are entering an exciting era of agentic commerce where AI agents, conversational interfaces, and intelligent systems are reshaping how people discover, evaluate, and buy online. We are looking for technically strong architects who can help design and deliver the systems that make this real - working at the intersection of enterprise commerce platforms and emerging agentic AI technologies.

Roles & Responsibilities:
Own the architecture and drive its implementation not just designing agentic commerce solutions, but ensuring they are built correctly, consistently, and to the standard defined. Accountable for what gets delivered, not just what gets designed.
Translate architecture into working systems taking multi-agent patterns, RAG pipelines, LLM-powered applications, and orchestration designs through to production, ensuring engineering teams build what was architected and course-correcting when they don't.
Be the technical authority across the full delivery lifecycle from integration design with enterprise platforms (OMS, PIM, CRM, payments, fulfilment) through to verifying that APIs, event-driven patterns, and agentic protocols are implemented correctly in code and configuration.
Ensure the data and knowledge foundations are built right hands-on oversight of embedding pipelines, vector retrieval, semantic search, and product data structures, validating that what underpins agent intelligence is production-grade and commercially reliable.
Hold delivery teams to architectural standards — reviewing code, validating technical decisions, and maintaining coherence across workstreams so that implementation drift doesn't erode the integrity of the solution.
Make AI governance and observability real in the build ensuring audit logging, human-in-the-loop escalation points, and monitoring frameworks are implemented as designed, not deprioritized under delivery pressure.
Bridge architecture and engineering with clients running working sessions that move from whiteboard to build, giving clients confidence that technical decisions are being executed with rigor.
Build repeatable delivery capability turning implementation experience into reference patterns, accelerators, and standards that make the next delivery faster and better.

Professional & Technical Skills:
Around 4 years of professional experience in technical architecture, solution engineering, or software engineering with meaningful delivery experience across enterprise platforms and a growing specialism in AI and agentic systems
Hands-on experience delivering on at least one major enterprise commerce platform such as Salesforce Commerce Cloud, Adobe Commerce, Commerce tools, SAP Commerce, or a composable / MACH-aligned stack with a solid understanding of how these platforms integrate with surrounding enterprise systems
Demonstrable, hands-on experience with Generative AI and agentic AI systems including LLM-powered application design, retrieval-augmented generation (RAG) architectures, and at least one agentic AI framework (e.g. LangGraph, LangChain, LlamaIndex, CrewAI)
Familiarity with emerging agentic commerce protocols such as MCP, A2A, or ACP and how they are being adopted to connect AI agents with enterprise commerce systems and product data
Working knowledge of cloud platforms (AWS, GCP, or Azure) for AI deployment, including familiarity with cloud-native services and CI/CD-based delivery practices
Understanding of AI governance and responsible AI principles including observability, tracing, auditability, and how to build guardrails into production AI systems

Additional Information:
Hands-on experience with hyperscaler agentic platforms such as Google Vertex AI Agent Builder, AWS Bedrock Agents, or Azure AI Foundry — and how they are applied in commerce delivery contexts
Exposure to composable commerce architecture patterns including MACH principles, headless commerce, and API-first platform design and how these enable more flexible agentic AI integration
A 15 years full-time education is required.
This position is based out of Pune location

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.