Business Operations Specialist

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

Key Responsibilities:

• Own the accurate, timely, and consistent execution of defined centralized administrative processes across Patient Safety, partnering across the administrative team to establish consistent ways of working, cross-training, and backup coverage for critical activities.
• Maintain, validate, and reconcile workforce and organizational data across staffing databases, vendor records, organizational charts, distribution lists, mail groups, and recurring reports.
• Generate recurring reports and dashboards related to workforce, staffing, invoices, vendors, and other organization-wide administrative metrics; identify data issues and coordinate required follow-up.
• Manage administrative workflows related to vendors, contracts, purchase orders, invoices, and expense submission and reporting.
• Maintain SharePoint content, access, and other shared administrative resources to support reliable information management and consistent team execution.
• Partner with Patient Safety senior leadership to understand operational needs and translate them into coordinated actions, reports, and service priorities.
• Demonstrate curiosity, initiative, and a willingness to learn new approaches, tools, and methods that improve team effectiveness and service delivery over time.
• Anticipate operational issues, coordinate practical action plans, and make sound decisions within the scope of the role in a fast-paced, matrixed environment.
• Cross-train across the administrative book of work to ensure business continuity and coverage across all PS administrative capabilities. There are opportunities to get involved in other activities that are within the administrative team’s scope.

Reporting Relationship

• Position reports into the Business Capabilities & Excellence organization as part of the administrative support team, providing dedicated support to assigned Patient Safety senior leaders, with close collaboration across the administrative support team and partners.

Qualifications

• Bachelor’s degree or equivalent experience in business operations, administration, data management, or a related field.
• Cross-collaborative team player, modeling high levels of integrity, initiative, and accountability.
• Strong operations, data management, problem-solving, prioritization, and follow-through.
• Excellent relationship-management and service orientation, with the ability to interact confidently and professionally with both senior executives and various stakeholders and maintain discretion and professionalism with confidential information and sensitive situations.
• Demonstrated problem-solving ability and dependable execution in a matrixed environment.
• Able to manage and prioritize effectively periods of high-volume demand.
• Learning agility and proficiency with Microsoft 365 and relevant systems
• Can learn quickly on a steep curve and can adapt nimbly to changes, with interest in developing continuous improvement skills.
• Prior process optimization experience is desirable, not required.

We recognize candidates may not bring every capability on day one. We are looking for someone with a strong foundation in administrative operations who is eager to learn, motivated to grow, and excited to develop continuous improvement and process optimization skills in the role. If this opportunity excites you but does not perfectly match your resume, we encourage you to apply.

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

Madison - Giralda - NJ - US: $87,550 - $106,090 Princeton - NJ - US: $87,550 - $106,090

The starting pay range(s) listed above is for full-time employees (FTE). You may also be eligible for additional discretionary incentive cash and stock opportunities. We determine starting pay thoughtfully – carefully considering the nature of the role, required skills, work location, schedule and the knowledge and experience you bring. Final compensation is guided by pay equity principles and applicable employment laws. Compensation programs are reviewed on an ongoing basis and may be adjusted over time to reflect evolving market factors, and individual, team or Company performance.

Benefits:

Subject to the terms and conditions of the applicable plans then in effect, you may be eligible to participate in our comprehensive benefit plans – including wellbeing support, retirement and financial protection benefits, and insurance offerings (medical, dental, vision, life and disability).

U.S.-based exempt employees are eligible for Flexible Time Off (FTO), which provides paid time off without a set accrual limit, subject to manager approval, along with 11 paid company holidays each year.

Non-exempt employees, RayzeBio employees, and employees located in Puerto Rico receive 160 hours of paid vacation annually for new hires (subject to manager approval), 11 paid company holidays, and 3 optional holidays.

Depending on eligibility, employees may also have access to additional time-off benefits, including paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs. Eligible employees also enjoy an annual Global Shutdown between Christmas Day and New Year's Day.

U.S.-based job seekers can explore full benefit offerings at https://careers.bms.com/benefits

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

For roles based in Los Angeles County only:  If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If this posting is missing required information required by local law or incorrect, contact BMS at [email protected]with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.

R1607159 : Business Operations Specialist