Microsoft

Microsoft

Posted via Microsoft Careers

Business Program Management-FDE

Posted Oct 2, 2026

Role at a glance

Job function
Product, Strategy & Operations Program & Project Management
Salary
$165.6K – $303.6K/yr
Location
Multiple Locations, United States United States
Work arrangement
On-site
Employment
Full-time
Experience
Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management,...
Education
Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management,...

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Role Summary

AI-generated

The Director of Business Programs will build and run the business operations behind Forward Deployed Engineering. The role shapes how work is prioritized and governed, aligns stakeholders across the portfolio, and measures and sustains customer impact.

What You'll Do

  • Analyze the program landscape and business trends, identify opportunities for improvement, and drive program strategy and project plans.
  • Align engineering, industry, field, partner, and customer stakeholders; design programs and define portfolio-level success criteria and...
  • Establish operating cadences, communication plans, playbooks, and consistent quality standards across the portfolio.
  • Track portfolio milestones, status, and risks; maintain portfolio hygiene and keep stakeholders accountable to schedules.
  • Conduct cost-benefit analysis, quantify customer outcomes and return on investment, use analytics to identify risks and opportunities,...

Generated from the employer's posting. Verify important details before applying.

View full posting

Qualifications

Required: Bachelor's degree in Business, Operations, Finance, or a related field and 8+ years of experience in program management, process management, or process improvement, or equivalent experience.

Preferred

  • Master's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management,...
  • Enjoy travel and are comfortable with travel up to 25%.

Original job description

Content provided by the employer

Overview

Do you enjoy solving problems, writing software, and working with customers? Do you want to join a team where learning about new technology is part of our work every day? Then, come join us!
 
The Microsoft Frontier Company team is a global engineering organization that works directly with customers looking to leverage the latest technologies to address their toughest challenges.

 

We work closely with our customers’ engineers to jointly develop code for cloud-based solutions that can accelerate their organization. We work in collaboration with Microsoft product teams, partners, and open-source communities to empower our customers to do more with the cloud. We develop solutions side-by-side with our customers through collaborative innovation to solve their challenges. This work involves the development of broadly applicable, high-impact solution patterns and open-source software assets that contribute to the Microsoft platform.

 

As a Director of Business Programs in Frontier Company, you will help build and run the business behind Forward Deployed Engineering, the model we use to put Microsoft engineers inside our customers’ hardest problems. You will shape how work enters the portfolio and what earns priority, set the cadences that keep engineering teams, industry advisors, field teams, partners, and customers working to one playbook and one quality bar, and hold that standard across every team, industry, and region we serve. You will also quantify what the work is worth, translating engineering effort into business outcomes and results that customers and executives can celebrate, and closing the loop so the impact outlasts the engagement.

 

This is a function being built rather than inherited, and this opportunity will allow you to shape it. You will build deep AI and industry fluency at the center of Microsoft’s most complex customer engagements, sharpen your executive influence as you shape how a global engineering organization measures and preserves the value it creates, and learn how to scale a new operating model from the ground up. You will do it alongside software engineers, technical program managers, data scientists, designers, and customer executives, on a team where new technology, open source, and close collaboration with Microsoft product teams are part of the work every day.

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.



Responsibilities
  • To stay competitive, you will perform program landscape analysis and examine business trends, while contributing to programs impacting Microsoft. You’ll also identify opportunities to develop and improve programs, surfacing upstream insights when delivery outcomes lag, and drive program strategy definition and project plan creation.
  • You will drive strategic alignment across engineering teams, industry advisors, field teams, partners, and customers to design crucial programs from initiation to delivery. You’ll also use subject matter expertise to drive the definition and tracking of success criteria and performance metrics at the portfolio level rather than the individual activity level.
  • You will set best practices to define and execute on a landing and communication plan, owning the operating cadences and business rhythms that drive clear outcomes during execution. You’ll also use your subject matter expertise to maintain one consistent playbook and quality standard across the portfolio, and to promote the program and gain buy-in from stakeholders, partners, and customers.
  • As you oversee a portfolio of projects, you’ll keep programs data-current and progressing against leadership-agreed milestones, communicating status and risk to stakeholders and holding them accountable to following the schedule. You’ll also drive collaboration between teams and maintain the portfolio hygiene that lets the business scale without operational drift.
  • You will provide deep expertise to conduct cost-benefit analyses and capture, analyze, and report defensible, quantifiable business results traceable to customer impact, instrumenting return-on-investment frameworks so performance stays observable. You’ll also optimize the use of data analytics to derive insights and identify risks and opportunities, steward the close-out loop so impact is sustained and handed over after delivery, and drive material capability uplift through AI as you influence change management processes in the organization.
  • You will embody our culture and values.


Qualifications

Required/minimum qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement
    • OR equivalent experience.

Additional or preferred qualifications

  • Master's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement
    • OR Bachelor's Degree in Business, Operations, Finance, or related field AND 15+ years experience in program management, process management, or process improvement
    • OR equivalent experience.
  • Enjoy travel and are comfortable with travel up to 25%

 

 

 

 

#FDE

 



Business Program Management IC6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay


This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.



Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Microsoft

About the company

Microsoft

Large Enterprise

Microsoft is a global technology leader that empowers individuals and organizations to achieve more through innovative software, services, and devices. Founded in 1975, the company is best known for its flagship products like the Windows operating system and Microsoft Office suite. In addition to personal computing, Microsoft is a leader in cloud computing with its Azure platform, providing a range of solutions for businesses to enhance productivity and efficiency. With a strong commitment to sustainability and accessibility, Microsoft continues to drive technological advancements that shape the future of work and learning.