Data Center Regional Chief Engineer, PHX/RNO

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is looking for a highly motivated Regional Chief Engineer (CE) to join our Data Center Engineering Operations (DCEO) Team. This committed group works to maintain the critical physical infrastructure that supports AWS. Specifically, this team works to ensure the safe and secure operation of the data center's Mechanical, Electrical, and Plumbing (MEP) infrastructure to provide 99.999% availability for our customers.

The Regional CE is responsible for ensuring that all MEP equipment within the region is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The Regional CE serves as an expert technical resource interacting with on-site Engineering Operations Technicians (EOT), CEs, Facility Managers (FM), and third party vendors.

The Regional CE also manages medium-to-large projects and programs from conception to completion. These projects and programs involve large amounts of independent work, as well as, collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The goals of such projects are for the Regional CE to drive innovation and resiliency while reducing operational costs in the facilities.

Key job responsibilities

Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center, to include HVSS

Operate independently with limited direct management

Act as an escalation point for all facilities-related issues within the region

Perform root cause analysis of equipment failures

Create and deploy new standard practices for EOTs, CEs, and vendor support teams

Provide training and guidance to EOTs, CEs, and FMs

Ensure all safety procedures are adhered to by vendor and Amazon staff

Communicate complex technical information to a non-technical audience

Work cross-functionally across teams to effect cluster-wide performance improvement with our internal and external partners by designing and implementing processes, metrics, and programs that enhance the end to end employee experience

Collaborate effectively across teams to define strategy, goals, and obtain commitment to timelines and deliverables

Physical Requirements:

Walk job sites in uneven terrain

Work at heights and from ladders

Regularly lift and/or move up to 40lbs; and participate in group lifts for 40lbs or more

Coordinate body movements when using tools or equipment

Reach and stretch to position equipment and fixtures while maintaining balance

Bend or twist the body into unusual positions while working

Perform physical tasks all day without becoming overly tired

Use hands to manipulate small wires and objects

Work in a noisy environment

Work at depths, such as under raised floors

Basic Qualifications

- 5+ years of facilities management experience
- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field, or 10+ years of relevant work in a data center or other critical environment experience

Preferred Qualifications

- Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
- Experience in organizational leadership and development or talent management, with experience in a senior leadership role
- Experience with large-scale power systems
- operating engineering license such as DC II, DC III, or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

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