Fidelity

Fidelity

Posted via Workday

Senior Litigation Support Analyst

Posted Oct 1, 2026

Role at a glance

Job function
Legal & Compliance Legal Operations
Salary
Not Disclosed
Location
Durham NC, United States
Employment
Full-time
Visa support
“Fidelity will not provide immigration sponsorship for this position.”

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Role Summary

AI-generated

This role supports attorneys and legal teams with electronically stored information (ESI) across the discovery lifecycle. It helps develop review workflows and ensures relevant data is reviewed and produced accurately and on schedule.

What You'll Do

  • Process and load ESI into review platforms and administer review workspaces, including permissions, layouts, views, and workflow...
  • Design customized workflows to help legal teams identify, prioritize, and review relevant data.
  • Coordinate ESI production and delivery according to protocols, specifications, and deadlines.
  • Use analytics such as clustering, email threading, near-duplicate identification, and predictive coding or technology-assisted review.
  • Advise attorneys on review strategy, workflow optimization, and discovery best practices, and train legal team members on review...
  • Manage communications, status updates, and deliverables across multiple high-priority matters.

Generated from the employer's posting. Verify important details before applying.

View full posting

Qualifications

The posting calls for a comprehensive understanding of the Electronic Discovery Reference Model (EDRM), strong analytical skills and judgment, effective communication, cross-functional collaboration, and the ability to manage competing priorities. It also identifies organizational and project management skills, attention to detail, and proficiency in Microsoft Office, particularly Outlook, Excel, and OneNote.

Original job description

Content provided by the employer

Fidelity will not provide immigration sponsorship for this position.

Job Description:



The Role 

As a member of this team, you will play a key role in supporting attorneys and legal teams by facilitating the processing, review, and production of electronically stored information (ESI) across Fidelity's data ecosystem. You will partner with counsel to develop customized review workflows, provide strategic guidance on defensible and efficient document review methodologies, and ensure the timely and accurate production of relevant data in accordance with established legal and regulatory requirements.

The successful candidate will thrive in a fast-paced, high-volume environment where strong analytical skills, sound judgment, effective communication, and a comprehensive understanding of the Electronic Discovery Reference Model (EDRM) are critical to success. The ability to manage competing priorities, solve complex challenges, and collaborate effectively with cross-functional stakeholders is essential.


The Expertise and Skills You Bring 

· Process and load Electronically Stored Information (ESI) into review platforms, ensuring accuracy and completeness.

· Manage and administer review workspaces, including user permissions, layouts, views, and workflow configurations.

· Design and implement customized review workflows that enable legal teams to efficiently identify, prioritize, and review relevant data.

· Coordinate the production and delivery of ESI in accordance with established production protocols, specifications, and deadlines.

· Leverage advanced analytics to enhance document review, including clustering, email threading, near-duplicate identification, and predictive coding/technology-assisted review (TAR).

· Effectively manage multiple high priority matters simultaneously while maintaining quality and meeting critical deadlines.

· Demonstrate exceptional organizational and project management skills with a strong attention to detail.

· Maintain proficiency in Microsoft Office applications, particularly Outlook, Excel, and OneNote.

· Train attorneys and legal team members on ESI review best practices, workflows, and technology solutions.

· Serve as a trusted advisor to attorneys by providing guidance on review strategy, workflow optimization, and best practices throughout the discovery lifecycle.

· Plan, coordinate, and manage internal and external project communications, ensuring the timely exchange of information, status updates, and deliverables.



The Team 

The Legal Department at Fidelity provides guidance, oversight, and strategic counsel to ensure that Fidelity and its associates operate with integrity and in compliance with applicable laws and regulations. Within the department, the Litigation Support team is an integral function, responsible for working with attorneys and other members of the legal team in identification and review of relevant ESI for matters.

Furthermore, they play a critical role in ensuring any relevant ESI can be produced accurately and in a timely manner to third parties.

Together, our teams manage complex legal and compliance issues initiated by customers, regulators, and other stakeholders, including disputes, regulatory inquiries, and litigation, while partnering across the organization to mitigate risk and uphold a culture of accountability and transparency.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Information Technology

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity

About the company

Fidelity

Large Enterprise

Fidelity is a leading financial services company that provides a wide range of investment solutions and retirement planning services to individuals and institutions. Founded in 1946, Fidelity is renowned for its commitment to innovation and customer service, offering tools and resources that help clients manage their investments effectively. With a strong focus on technology and research, Fidelity continues to empower investors by providing access to market insights and a diverse array of financial products. As a trusted partner in personal finance, Fidelity plays a significant role in helping people achieve their financial goals.