Software Development Manager, AWS DevOps Agent

Do you want to help build AWS DevOps Agent, a frontier agent that investigates and mitigates incidents, and identifies operational improvements as an experienced DevOps engineer would?

We are looking for an experienced Software Development Manager (SDM) to help us continue innovating in using agentic solutions to eliminate ops burden. You will use your technical expertise, customer obsession and your own experience from operating services to guide the roadmap for your team, making trade-offs between tactical, operational, and long-term objectives. You will drive experiments that help the team explore what's possible. Your skills coaching and mentoring will help team members grow while delivering for our customers. You will have the opportunity and autonomy to take the team in new directions that enable our agents to solve our customers' problems with improved accuracy, lower latency and lower cost. In this role, you will collaborate with all of our AWS DevOps agent teams, PEs, science and product management.

Key job responsibilities
1. Hire, manage, and grow your team of diverse engineers.
2. Create and maintain a roadmap for your team, while also contributing to the overall product roadmap. Be an active user of our product to guide this.
3. Lead delivery of projects with the right sense of urgency that balances the need to innovate quickly with long term sustainability and quality
4. Influence stakeholders within and outside of the org and be able to work across multiple orgs.
5. Communicate effectively at multiple levels of management.
6. Be comfortable working in a fast-paced, ever-changing environment.

Basic Qualifications

- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

Preferred Qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually