Technical Relationship Manager, News Operations

Summary

News, the app that collects all the stories you want to read, is powered by Apple News Format, which allows publishers to craft beautiful editorial layouts and custom typography. The News Operations team provides support, guidance and training to help publishers make the most of their content on the platform.

Description

We forge strong and lasting relationships with publishers of all sizes, from multinationals to indies. It is the job of our to take the latest updates to Apple News Format from Apple engineering directly to publisher development teams, offer support and gather feedback. You will work with XF teams and develop tools and workflows to improve processes. With a monthly release cycle, you will need to stay on top of product development, work multi-functionally to keep all teams abreast of updates and effectively translate all this for an external audience. The ideal candidate will be a strong communicator, be detail oriented and have a customer focus. You will have a strong understanding of current web publishing standards and feel confident providing feedback to external project managers. You may also be required to create and deliver presentations to internal and external audiences.

Minimum Qualifications

Proficiency with modern productivity and AI tools, with demonstrated experience leveraging AI and automation to create workflow efficiencies and reduce manual overhead
5+ years of experience in Partner or Project Management
Strong ability to meet with stakeholders and distill requests into meaningful workflows and changes
Impeccable written and verbal communication
Experience preparing and reviewing technical documentation
Experience working and reporting cross-functionally
Strong presentation skills
Proficient in one or more of scripting languages (system automations / web development): e.g. Python, Ruby, Swift

Preferred Qualifications

Excellent debugging skills with the ability to quickly recognize patterns and identify root causes
Proficient in using a variety of productivity tools
Able to summarize and effectively communicate technical issues and actions to key stakeholders and leadership teams
A passion for digital publishing and experience with Content Management Systems

Pay & Benefits — Cupertino, California, United States

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $120,900 and $249,000, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Application Deadline

Apple accepts applications to this posting on an ongoing basis.

Pay & Benefits — Culver City, California, United States

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $114,800 and $236,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.