Role at a glance
- Job function
-
Design Digital Product Design (UX/UI)
- Salary
- Not Disclosed
- Location
- Heredia
- Work arrangement
- Hybrid
- Employment
- Full-time
- Experience
- +1-4 years of relevant experience in User Experience and User Interaction/Interface (supporting, design, UI, etc) digital products
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Role Summary
The Service & Interaction Design Analyst supports design work across projects, developing artifacts that communicate user experience, expected behavior, and design ideas. The role includes coordinating design tasks with the Design Lead and project team, and contributing to discovery, analysis, and communication of design solutions.
What You'll Do
- Create or support user flows, prototypes, low- to high-fidelity UI designs, interaction flows, design solutions, and customer journeys.
- Coordinate and execute design tasks, supporting the Design Lead on project tasks and communications with team members.
- Discover, analyze, conceptualize, and communicate design solutions based on client needs and expectations.
- Support moderated or unmoderated usability studies, in person or remotely.
- Help create user journeys, sitemaps, interaction flows, wireframes, and other intermediate deliverables, and support research, content,...
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Required: 1–4 years of relevant experience in User Experience and User Interaction/Interface for digital products; fluent English and Spanish; strong business English writing and speaking skills; problem-solving skills and familiarity with approaches such as Design Thinking, Design Sprints, Agile, problem framing and solution, and information gathering. Background in Visual Arts, Graphic Design, Industrial Design, Interaction Design, Business Design, Service Design, Product Design, User Research, or similar. Knowledge of wireframing and prototyping tools (Figma, Sketch, Adobe XD), Adobe Photoshop and Illustrator, Microsoft PowerPoint, Word and Excel, digital solutions, accessibility, digital design trends, interdisciplinary teams, and mobile design guidelines and approaches (iOS, Material Design, and Responsive Web Design). Knowledge or interest in at least one of Behavioral Science, Designing for Cloud, Design Research, Sustainability, Spatial Design, or Product Design.
Original job description
Content provided by the employer
Original job description
Content provided by the employer
A Service & Interaction Design Analyst supports deliveries such as: user flows, prototypes, low to high fidelity UI designs, interaction flows, design driven solutions, and customer journeys, to effectively communicates expected behavior, user experience, and ideation. They should be able to support leadership in multiple projects. Is expected to contribute in the coordination and execution of design tasks.
Scope & Complexity:
Support the Design Lead on particular tasks, projects and communications with other team members.
Requires discovery, analysis, conceptualization, and communicating design solutions.
Requires understanding of client needs and expectations to support strategic discussions with leadership, stakeholders, or product owners, to achieve project goals.
Key Responsibilities:
Articulating, in written and verbal form: needs, expectations, challenges and solutions in an engaging matter, fostering trusting relationships with stakeholders and peers.
Assuming responsibility for their own design work outputs throughout the full project lifecycle.
Support usability studies, being moderated or unmoderated, in person or remotely.
Being able to support the creation of user journeys, sitemaps, interaction flows, wireframes, and other intermediate deliverables.
Support project team across disciplines: research, content, and visual.
Required Experience
Strong English Skills for Business (Written and Spoken)
+1-4 years of relevant experience in User Experience and User Interaction/Interface (supporting, design, UI, etc) digital products
It is required to fluently speak English and Spanish to work with clients from around the globe.
Problem solving skills and methodologies as Design Thinking, Design Sprints, Agile, problem framing and solution, information gathering among others.
Background on Visual Arts, Graphic Design, Industrial Design, Interaction Design, Business Design, Service Design, Product Design, User Research or similar.
Knowledge in wireframing and prototyping tools: Figma, Sketch, Adobe XD.
Knowledge in Adobe Creative Suite tools as Adobe Photoshop and Illustrator.
Knowledge in Microsoft Office tools: PowerPoint, Word and Excel
Knowledge in digital solutions, accessibility, digital design trends, and working with interdisciplinary teams such as development or implementation teams.
Knowledge designing for mobile platforms (iOS guidelines, Material Design and Responsive Web Design).
Knowledge or interest in the use of in any of these areas: Behavioral Science, Designing for Cloud, Design Research, Sustainability, Spatial Design, Product Design.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About the company
Accenture
Large Enterprise
Accenture is a global professional services company that specializes in providing consulting, technology, and outsourcing services. With a diverse range of industries served, including financial services, healthcare, and telecommunications, Accenture leverages advanced technologies and data analytics to help organizations improve their performance and drive innovation. Committed to sustainable progress, the company emphasizes its dedication to inclusivity, digital transformation, and building a more sustainable future for its clients and communities. With a presence in over 120 countries, Accenture is known for its expertise in integrating cutting-edge solutions that address complex business challenges.