Banamex Analista de Captura Estados de Cuenta

The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

• Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
• Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as needed
• Conduct basic analysis and research as well as workflow management
• Support an expansive array of products and services
• Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1-3 years of relevant experience
• Experience working in a business office or operational environment
• Proficient computer and math skills with a focus on complex databases and spreadsheets
• Demonstrates technical and administrative expertise
• Consistently demonstrates attention to detail
• Demonstrated knowledge of activities, policies, and procedures of a basic work area

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Funciones

• Analizar eficientemente la información integral de los Estados de Cuenta
• Validar información general, monetaria, de estructura y nuevas funcionalidades de estados de cuenta 
• Análisis de información sensitiva en papel y digital contra sistemas del banco apoyándose en herramientas internas para la validación del estados de cuenta lo cual reduce impactos al cliente o banco.
• Captura de datos, análisis y validación de información correcta, revisión de cifras y procesos en ejecución de tiempos establecidos antes de  liberación de los estados de cuenta.
• Manejo y Análisis de Información general estructurada
• Cumplimiento y seguimiento en procesos de control y seguridad
• Validar información general, monetaria, de estructura del estado de cuenta digital
• Análisis de información sensitiva en digital de los estados de cuenta digitales emitidos por el banco apoyándose en herramientas internas para la validación de los estados de cuenta lo cual reduce impactos al cliente y entidades regulatorias.
• Seguimiento al envío de los estados de cuenta a los clientes
• Generación de Reportes en Excel para análisis de data.

Requisitos

• Bachillerato Concluido o Carrera Trunca preferentemente en administración, sistemas computacionales, contabilidad o finanzas.
• Experiencia requerida de un año en procesos operativos de análisis y manejo de información
• Experiencia en procesos de validación de datos, conciliación de cifras y administración de procesos.
• Manejo de Paquetería Office general,  preferentemente cubrir conocimientos en Excel entre un 30% y 50% ( en formulación, gráficas y tablas dinámicas)
• Experiencia en Captura de Grandes Volumenes de Informacion
• Experiencia en operaciones bancarias de 1 año, preferentemente con conocimientos administrativos en estados de cuenta, validación de documentos y entrega de indicadores.
• Experiencia de entrega de reportes, elaboración de procedimientos y manejo de controles.
• Experiencia con procesos de validación de información y comparativos de datos.
• EXCEL intermedio
• OUTLOOK intermedio
• Experiencia en Validacion documentos e información en físico y digital
• 
  
  

• Presencial
• Lunes a viernes de 07:00 a 14:00 hrs. O de 13:00 a 20:00 hrs. y Sabado o Domingo de 09:00 a 14:00 hrs. Horarios Rolados
• Disponibilidad de horario para trabajar en fin de semana, rolar horarios y trabajar en días festivos

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Job Family Group:

Operations - Core

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Job Family:

Operations Support

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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