Role at a glance
- Salary
- Not Disclosed
- Location
- Ciudad De Mexico Distrito Federal Mexico
- Work arrangement
- Hybrid
- Employment
- Full-time
- Experience
- 0-2 years relevant experience
- Education
- Bachelors/University degree or equivalent experience
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Role Summary
The Spec Analytics Analyst analyzes data and supports business strategies, including monitoring and follow-up of campaigns, offers, and operational initiatives. The role works with business, technology, and operations teams on campaign execution, improvements, and operational controls.
What You'll Do
- Compile and analyze large, complex internal and external data sets to evaluate, recommend, and support business strategies.
- Document data requirements and perform data collection, processing, cleaning, and exploratory analysis, potentially using statistical...
- Monitor campaigns, offers, and business initiatives, and analyze operational information to identify risks, deviations, and...
- Track incidents, problems, and remediation actions; document functional requirements using User Stories; and participate in functional...
- Prepare reports, indicators, and tracking documentation, collaborating with multidisciplinary teams using agile methodologies.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Ability to retrieve and manipulate data; analytic ability and problem-solving skills; working experience in a quantitative field; excellent communication and interpersonal skills; organized, detail-oriented, and adaptive to a matrix work environment; ability to build partnerships with cross-functional teams.
Required
- preferred
Preferred
- SQL for querying and analyzing information
- Agile methodologies (Scrum/Kanban)
- User Stories and acceptance criteria
- Advanced Excel
- Jira, Confluence, and ServiceNow
- Banking processes, CRM, or campaign platforms
Original job description
Content provided by the employer
Original job description
Content provided by the employer
The Spec Analytics Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.
Responsibilities:
- Incumbents work with large and complex data sets (both internal and external data) to evaluate, recommend, and support the implementation of business strategies
- Identifies and compiles data sets using a variety of tools (e.g. SQL, Access) to help predict, improve, and measure the success of key business to business outcomes
- Responsible for documenting data requirements, data collection / processing / cleaning, and exploratory data analysis; which may include utilizing statistical models / algorithms and data visualization techniques
- Incumbents in this role may often be referred to as Data Scientists
- Specialization in marketing, risk, digital and AML fields possible
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 0-2 years relevant experience
- Have the ability to retrieve and manipulation data
- Possess analytic ability and problem solving skills
- Working experience in a quantitative field
- Excellent communication and interpersonal skills, be organized, detail oriented, and adaptive to matrix work environment
- Ability to build partnerships with cross-functional teams
Education:
- Bachelors/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
El puesto brinda soporte a los procesos de negocio relacionados con la gestión de campañas y ofertas, participando en el monitoreo, análisis y seguimiento de iniciativas operativas, cambios funcionales e incidentes que impactan la experiencia del cliente y los resultados del negocio.
La posición colabora estrechamente con equipos de negocio, tecnología y operaciones para asegurar la correcta ejecución de campañas, la implementación de mejoras y el cumplimiento de compromisos y controles operativos.
Actividades principales:
- Seguimiento de campañas, ofertas e iniciativas de negocio.
- Análisis de información operativa para identificar riesgos, desviaciones y oportunidades de mejora.
- Gestión y seguimiento de incidentes, problemas y acciones de remediación.
- Documentación y seguimiento de requerimientos funcionales mediante User Stories.
- Participación en pruebas funcionales, validaciones de negocio y certificación de cambios.
- Colaboración con equipos multidisciplinarios bajo metodologías ágiles.
- Elaboración de reportes, indicadores y documentación de seguimiento.
Conocimientos deseables:
- SQL para consulta y análisis de información.
- Metodologías ágiles (Scrum/Kanban).
- User Stories y criterios de aceptación.
- Excel avanzado.
- Jira, Confluence y ServiceNow.
- Procesos bancarios, CRM o plataformas de campañas.
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Job Family Group:
Decision Management------------------------------------------------------
Job Family:
Specialized Analytics (Data Science/Computational Statistics)------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
About the company
Citi
Large Enterprise
Citi is a global financial services corporation that offers a wide range of financial products and services, including consumer banking, credit, investment banking, and wealth management. With a presence in nearly 100 countries, Citi serves millions of customers, from individuals and small businesses to large corporations and governments. The company is dedicated to innovation and sustainability, actively working to support economic growth while addressing environmental and social challenges. Citi’s commitment to providing exceptional service and fostering diverse talent makes it a prominent choice for students aspiring to build a career in finance and banking.