Accenture

Accenture

Posted via Workday

Salesforce コンサルタント / エンジニア_管理職_Song

Posted Sep 30, 2026

Role at a glance

Salary
Not Disclosed
Location
Tokyo, Japan
Employment
Full-time

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Role Summary

AI-generated

This role advances business transformation in customers’ customer service (CRM) operations using Salesforce. It covers project work across multiple industries and phases, from system design and requirements definition through development and testing.

What You'll Do

  • Drive CRM business transformation using Salesforce.
  • Handle system design and requirements definition.
  • Carry out design, development, and testing.
  • Manage offshore delivery.

Generated from the employer's posting. Verify important details before applying.

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Qualifications

At least two years of experience in one or more of the listed areas: CRM solution configuration design and development; CRM coding; Java development; SPA or PWA development; Angular, React, or Vue; or consulting or system implementation in the field service domain.

Required

  • At least two years of experience in one or more of the specified areas: CRM solution configuration design and development (Salesforce or...

Preferred

  • General knowledge of CRM, including sales force automation (SFA), call centers, field service, partner support, customer portals, or...
  • Experience leading a team of approximately 3–5 people on a CRM solution implementation project, including team operations, progress,...
  • Implementation experience with Salesforce Field Service Lightning or Service Max.

Original job description

Content provided by the employer

Salesforce(セールスフォース)を用いて、お客様の顧客サービス(CRM)領域の業務改革を推進していただきます。システムデザイン、要件定義から設計、開発、テスト、オフショアのマネジメントまで全てを担当します。Salesforceと強固なパートナーシップを有し業界のリーダー企業と評されるアクセンチュアでは、豊富なスキルアップの機会を活用することが可能です。

多様な業界におけるプロジェクトの幅広いフェーズに携わり、市場価値の高いSalesforceエキスパートを目指すことが可能です。

◆応募要件
・以下のいずれかの経験2年以上 

- Salesforce等のCRMソリューションのコンフィグ設計・開発(Sales, Service, Community Cloud)

- Salesforce等のCRMソリューションのコーディング(LWC:Lightning Web Component, Apex, Visualforce) 

- Javaの開発経験 

- SPA、PWAの開発経験 

- Angular、React、Vueの経験 

- フィールドサービスの業務領域におけるコンサルティングまたはシステム導入経験

◆望ましい経験・スキル
・CRM(営業支援(SFA)、コールセンター、フィールドサービス、代理店支援、顧客ポータル、代理店ポータル等)の一般知識

・CRMソリューション導入プロジェクトにおける3~5名程度のチームリード経験(チーム運営、進捗、品質、課題管理、お客様対応

・Salesforce Field Service LightningまたはService Maxの実装経験

Japan_Technologyall Japan_Techplatform Japan_Softwareengineering


About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

 Visit us at www.accenture.com 

雇用機会均等に関する声明

私たちは、いかなる者もその違いを理由に差別されるべきではないと考えています。雇用に関するすべての決定は、年齢、人種、信条、肌の色、宗教、性別、国籍、祖先、障がいの有無、退役軍人としての地位、性的指向、性自認または性表現、遺伝情報、婚姻状況、市民権の有無、その他適用法で保護されているいかなる理由にも左右されることなく行われます。私たちの豊かな多様性は、私たちの革新性、競争力、創造性を高め、お客様と地域社会へのより良いサービス提供に貢献します。

Accenture

About the company

Accenture

Large Enterprise

Accenture is a global professional services company that specializes in providing consulting, technology, and outsourcing services. With a diverse range of industries served, including financial services, healthcare, and telecommunications, Accenture leverages advanced technologies and data analytics to help organizations improve their performance and drive innovation. Committed to sustainable progress, the company emphasizes its dedication to inclusivity, digital transformation, and building a more sustainable future for its clients and communities. With a presence in over 120 countries, Accenture is known for its expertise in integrating cutting-edge solutions that address complex business challenges.