Role at a glance
- Job function
-
Customer Support & Contact Center Customer Success
- Salary
- Not Disclosed
- Location
- Japan
- Work arrangement
- Remote
- Employment
- Full-time
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Role Summary
The AI Deployment Manager owns the post-sale journey for a portfolio of enterprise customers, helping them adopt Grok products and evolve their use of AI across knowledge work and coding. The role works with customer stakeholders and internal Sales, Field Engineering, Product, and Support teams, with success measured by retention, adoption, and revenue expansion.
What You'll Do
- Manage a book of business with top enterprise customers and own their long-term success.
- Engage CTO, VP, and SVP Engineering stakeholders to demonstrate ROI and guide AI-driven organizational change.
- Lead enterprise rollouts from onboarding and enablement through internal champion development and scaled adoption.
- Turn high-impact use cases into durable, repeatable workflows across teams.
- Monitor account health and usage data to drive renewals and expansion with AEs.
- Represent customer feedback internally and influence product priorities.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Fit signals include experience at the intersection of business and technology in customer-facing roles; translating customer needs into technical plans and measurable outcomes; understanding modern engineering and knowledge-work organizations, the SDLC, developer and knowledge-worker workflows, and tool adoption; communicating across enterprise functions with developers and senior executives; and using data to prioritize and drive action.
Preferred
- Power user of Grok, Grok Build (Cursor), Grok Bot, Grok APIs, or modern AI tools for knowledge work and coding, with strong opinions...
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code.
About the role
As an AI Deployment Manager (ADM) at SpaceXAI, you’ll own the post-sale journey for a portfolio of enterprise customers, driving adoption, retention, and expansion. You’ll help organizations successfully roll out Grok, Grok Build (Cursor), Grok Bot, and Grok APIs and evolve how they work with AI across knowledge work and coding.
You’ll operate at the center of each account, partnering with developers, admins, and executives while working closely with Sales, Field Engineering, Product, and Support. You’ll shape rollout strategy and influence SpaceXAI’s roadmap priorities through customer insight.
Success is measured by customer retention, product adoption, and revenue expansion.
What you’ll do
Manage a book of business with our top enterprise customers, owning the long-term success of each account
Engage CTO / VP / SVP Engineering stakeholders to demonstrate ROI and guide AI-driven organizational change
Lead enterprise rollouts end-to-end: onboarding, enablement, internal champions, and scaled adoption
Turn high-impact use cases into durable, repeatable workflows across teams
Monitor account health and usage data to drive renewals and expansion with AEs
Represent the customer internally, synthesizing feedback and influencing product priorities
You may be a fit if
You’ve worked at the intersection of business and technology and thrive in customer-facing roles
You can translate customer needs into clear technical plans and measurable outcomes
You understand modern engineering and knowledge-work orgs, the SDLC, developer and knowledge-worker workflows, and tool adoption
You communicate comfortably with multiple functions around an enterprise including developers and senior executives
You’re analytical and operational, using data to prioritize and drive action
You’re already a power user of Grok, Grok Build (Cursor), Grok Bot, or Grok APIs (or modern AI tools for knowledge work and coding) with strong opinions about what great looks like (big plus)
About the company
Cursor
Startup
Cursor is an innovative technology company specializing in software development and digital solutions tailored for businesses of all sizes. With a focus on enhancing user experience and operational efficiency, Cursor offers a range of products, including custom applications, cloud services, and data analytics tools. The company prides itself on its collaborative approach, working closely with clients to understand their unique needs and deliver effective solutions. Committed to driving digital transformation, Cursor strives to empower organizations through cutting-edge technology and exceptional service.