Citi

Citi

Posted via Workday

Credit Risk Analytics - USPB Collections - Vice President

Posted Sep 28, 2026

Role at a glance

Job function
Banking, Payments & Insurance Credit Analysis
Salary
Not Disclosed
Location
Mumbai Maharashtra India
Work arrangement
Hybrid
Employment
Full-time
Experience
10 years of experience in credit card risk management or equivalent training and experience preferably in the financial services industry

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Role Summary

AI-generated

The senior-level Credit Portfolio Officer is an individual contributor supporting collections policy activities across multiple lines of business. The role monitors portfolios, develops and enhances collections strategies and reporting, partners with controls teams, and prepares risk analyses and presentations for senior management.

What You'll Do

  • Develop reporting frameworks for collections across lines of business, monitor monthly trends, and enhance reporting platforms with a...
  • Review policies and portfolio performance to identify gaps and opportunities for strategy or policy enhancements.
  • Lead end-to-end implementation of collections strategies in partnership with stakeholders across teams.
  • Work with controls teams on sizing, remediation, and compensating controls for policy issues.
  • Use SAS in a UNIX environment for risk, financial, and data analyses, including profiling, sampling, forecasting, and new-program due...
  • Prepare senior-management risk presentations covering expected portfolio performance and areas of potential risk or opportunity.

Generated from the employer's posting. Verify important details before applying.

View full posting

Qualifications

Credit and risk principles; ability to synthesize and prioritize; organization in a fast-paced environment; interpersonal, organizational, and analytic skills. Relevant skills include analytical thinking, portfolio analysis, risk management, governance, policy and regulation, and risk controls.

Required

  • 10 years of experience in credit card risk management or equivalent training and experience; preferably in the financial services industry
  • Ability to apply credit and risk principles toward business goals
  • Ability to synthesize and prioritize
  • Ability to remain organized in a fast-paced environment
  • Interpersonal, organizational, and analytic skills

Preferred

  • Master's degree preferred

Original job description

Content provided by the employer

The Credit Portfolio Officer is a senior-level position responsible for leading collections policy activities including (not restricted to) portfolio monitoring, portfolio deep-dives, suggesting strategy and policy enhancements opportunities, lead end to end implementation of strategies, which involves working with different stakeholders across teams, review policy exceptions and work with the controls teams closely on sizing, fixing and providing effective controls. Participate in regulatory reviews and exams. Its an IC role supporting all LoBs (Brands , CRS , PIL and USRB)


Responsibilities:

  • Help in development of reporting framework for USPB  collections across all LoBs. Monitor monthly trends for insights and work proactively on enhancement of the reporting platform, aligned with simplification and automation goals
  • Understand USRB policies and deep-dive to find any gaps. Work with controls team for sizing / fixing and remediation and also putting on compensating controls
  • Understand collections strategies and work on enhancements / Lead end to end strategic initiates - working with many stakeholders
  • Utilize Statistical Analysis System (SAS) in a UNIX environment to perform risk, financial and data analyses including profiling, sampling, forecasting and new program due diligence
  • Prepare risk management presentations for senior management that include analytics on expected portfolio performance and areas of potential risk and/or opportunity
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 10 years of experience in credit card risk management or equivalent training and experience preferably in the financial services industry
  • Proven ability to apply credit and risk principles toward business goals
  • Demonstrated ability to synthesize and prioritize
  • Proven ability to remain organized in a fast-paced environment
  • Demonstrated interpersonal, organizational and analytic skills

Education:

  • Bachelor's/Master's degree/University degree or equivalent experience
  • Master's degree preferred

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Job Family Group:

Risk Management

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Job Family:

Portfolio Credit Risk Management

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Credible Challenge, Governance, Policy, Procedure, and Regulation, Portfolio Analysis, Risk Management Lifecycle.

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Other Relevant Skills

Constructive Debate, Escalation Management, Industry Knowledge, Policy and Procedure, Policy and Regulation, Process Execution, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Citi

About the company

Citi

Large Enterprise

Citi is a global financial services corporation that offers a wide range of financial products and services, including consumer banking, credit, investment banking, and wealth management. With a presence in nearly 100 countries, Citi serves millions of customers, from individuals and small businesses to large corporations and governments. The company is dedicated to innovation and sustainability, actively working to support economic growth while addressing environmental and social challenges. Citi’s commitment to providing exceptional service and fostering diverse talent makes it a prominent choice for students aspiring to build a career in finance and banking.