Citi

Citi

Posted via Workday

Managers Control Self-Assessment- Group Manager

Apply by Oct 6, 2026

Posted Sep 28, 2026

Role at a glance

Job function
Banking, Payments & Insurance Other
Salary
Not Disclosed
Location
Mumbai Maharashtra India
Work arrangement
Hybrid
Employment
Full-time
Experience
14+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services...
Education
Bachelor's/University degree, Master's degree preferred

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Role Summary

AI-generated

Leads the Managers Control Self-Assessment (MCA), also known as Risk & Control Self-Assessment (RCSA), and directs control activities to improve identification and remediation of control issues and operational risk events. The role oversees program execution, assessment quality, reporting, and consistency across business functions.

What You'll Do

  • Lead and manage MCA control activities and periodic attestations, including quality oversight and related reporting.
  • Identify, analyze, and assess risks, and support timely remediation of significant control issues and operational risk events.
  • Develop and maintain operational risk tools and methodologies for consistent assessments of the risk and control environment.
  • Monitor key performance indicators and control effectiveness, and propose improvements to the MCA program.
  • Maintain MCA inventory tracking and reporting, highlight control gaps and quality issues, and escalate concerns in a timely manner.
  • Promote MCA best practices, transformation, and consistent execution across business functions.

Generated from the employer's posting. Verify important details before applying.

View full posting

Qualifications

Bachelor's/University degree and 14+ years of experience in operational risk management, compliance, audit, or other control-related functions in financial services. Ability to identify, measure, and manage risks and controls; lead control-related projects and programs; develop strategies and process improvements; and assess control effectiveness. Requires knowledge of Citi businesses, risk profiles, policies, standards, procedures, and compliance requirements, along with strong leadership, decision-making, analytical, communication, presentation, and stakeholder-influence skills. Exceptional command of Microsoft Office, particularly Excel, PowerPoint, and Word.

Preferred

  • Master's degree preferred.

Original job description

Content provided by the employer

Individuals in MCA are responsible for designing and implementing a comprehensive and robust Managers Control Self-Assessment (MCA), also known as Risk & Control Self-Assessment (RCSA), and the execution of control activities thus improving identification and remediation of significant control issues and operational risk events in a timely manner.


Responsibilities: 

  • Provides leadership and direction through a large team of professionals and/or junior managers.
  • Provide leadership to drive optimization and efficiencies in projects
  • Assist management in guiding and influencing decisions that conform to business objectives
  • Manage the execution of control activities in support of Managers Control Self-Assessment (MCA)
  • program, also known as Risk & Control Self-Assessment (RCSA).
  • Manage the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight and related reporting.
  • Take ownership to identify, analyze, and assess potential risks, ensuring timely identification and remediation of significant control issues and operational events.
  • Drive the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures.
  • Develop and maintain ORM tools and
  • methodologies to support accurate and consistent assessments of the risk and control environment
  • Consistently monitor key performance indicators (KPIs) and evaluate effectiveness of the risk and controls
  • Propose enhancements or improvements as necessary to the MCA.
  • Implement a robust tracking and reporting MCA inventory including key metrics to provide visibility on the status of control gaps and MCA quality control processes, highlighting risk and escalating concerns in a timely manner.
  • Champion MCA best practices transformation, and execution consistency across business/functions.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications: 

  • 14+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
  • Ability to identify, measure, and manage key risks and controls.
  • Track record leading Control related projects and programs • Ability to see the big pictures with high attention to critical details.
  • Develop and implement strategy and process improvement initiatives.
  • Comprehensive knowledge of Citi’s businesses and functions and their risk profiles.
  • Developing new ideas and improving current processes to proactively mitigate risks.
  • Requires an ability to provide challenge and make recommendation for risk and controls remediation.
  • Expert knowledge in the development and execution for controls.
  • Proven experience in control related functions in the financial industry.
  • Proven experience in implementing sustainable solutions and improving processes.
  • Expert understanding of compliance laws, rules, regulations, and best practices.
  • Deep understanding of Citi’s Policies, Standards, and Procedures.
  • Strong leadership, decision-making, and problem-solving skills.
  • Strong analytical skills to evaluate complex risk and control activities and processes.
  • Ability to deliver compelling presentations and influence executive audiences.
  • Strong sense of accountability and ownership, with strong results orientation.
  • Excellent communication skills; ability to engage and inspire across stakeholder groups.
  • Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education: 

Bachelor's/University degree, Master's degree preferred

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Managers Control Self-Assessment

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Assessment, Business Insights, Constructive Debate, Controls Lifecycle, Controls Management, Data Quality Management, Digital Skills (Including AI), Risk Management Lifecycle, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Citi

About the company

Citi

Large Enterprise

Citi is a global financial services corporation that offers a wide range of financial products and services, including consumer banking, credit, investment banking, and wealth management. With a presence in nearly 100 countries, Citi serves millions of customers, from individuals and small businesses to large corporations and governments. The company is dedicated to innovation and sustainability, actively working to support economic growth while addressing environmental and social challenges. Citi’s commitment to providing exceptional service and fostering diverse talent makes it a prominent choice for students aspiring to build a career in finance and banking.