Accenture

Accenture

Posted via Workday

GN-I&E-Automotive - CRM Salesforce- Consultant

Posted Sep 28, 2026

Role at a glance

Salary
Not Disclosed
Location
Bengaluru
Work arrangement
Hybrid
Employment
Full-time
Experience
5 to 10 years of hands-on end-to-end process transformation experience including process modelling and process mining.

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Role Summary

AI-generated

This hybrid Consultant – CRM Salesforce role focuses on automotive CRM and customer experience strategy, including Salesforce Automotive Cloud and automotive CRM/DMS strategy or implementation. The stated areas of work also include process transformation, client engagement, program delivery, and business development activities.

What You'll Do

  • Advise on automotive CRM, DMS, and customer experience strategy.
  • Support Salesforce Automotive Cloud and automotive CRM/DMS implementation.
  • Gather requirements and contribute to program delivery and client engagement.
  • Support presales and RFP activity, sales origination, and business development.

Generated from the employer's posting. Verify important details before applying.

View full posting

Qualifications

Core skills include Salesforce Automotive Cloud; automotive CRM and/or DMS strategy and/or implementation; requirement gathering; program delivery and client engagement; presales and RFP support; sales origination and business development; and automotive CX advisory/strategy consulting. The posting lists an MBA and/or equivalent qualifications, and strong English communication skills.

Required

  • Salesforce Automotive Cloud
  • Automotive CRM and/or DMS strategy and/or implementation
  • Requirement gathering
  • Program delivery and client engagement
  • Presales and RFP support
  • Sales origination and business development
  • Automotive CX advisory/strategy consulting
  • 5 to 10 years of hands-on end-to-end process transformation experience, including process modelling and process mining

Preferred

  • Automotive domain experience
  • Automotive industry experience
  • Additional languages

Original job description

Content provided by the employer

Job Title: Consultant – CRM Salesforce

Manager (L9), Experience (5-10 Yrs)


Core Skills: Salesforce Automotive Cloud, Automotive CRM and/or DMS Strategy, and/or Implementation, Requirement Gathering, Program Delivery and Client Engagement, Presales & RFP support, Sales Origination, Business Development, Auto CX Advisory/Strategy Consulting

 

 

Additional Information:

  • Preferred industry: Automotive
  • Location: Gurgaon, Bangaluru, Hyderabad, Pune, Mumbai (Hybrid work model)
  • Education: MBA and/or equivalent qualifications
  • Travel: May be required depending on client location
  • Language skills: Strong communication skills in English; additional languages a plus

 

Experience:

5 to 10 years of hands-on end-to-end process transformation experience including process modelling and process mining. Automotive domain experience preferred.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture

About the company

Accenture

Large Enterprise

Accenture is a global professional services company that specializes in providing consulting, technology, and outsourcing services. With a diverse range of industries served, including financial services, healthcare, and telecommunications, Accenture leverages advanced technologies and data analytics to help organizations improve their performance and drive innovation. Committed to sustainable progress, the company emphasizes its dedication to inclusivity, digital transformation, and building a more sustainable future for its clients and communities. With a presence in over 120 countries, Accenture is known for its expertise in integrating cutting-edge solutions that address complex business challenges.