Role at a glance
- Salary
- Not Disclosed
- Location
- Bengaluru, BDC7C
- Work arrangement
- Hybrid
- Employment
- Full-time
- Experience
- 10 to 16 years of hands-on end-to-end process transformation experience including process modelling and process mining.
- Education
- Education: MBA and/or equivalent qualifications
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Role Summary
The Manager – CRM Salesforce role focuses on Salesforce Automotive Cloud and automotive CRM/DMS strategy and/or implementation. The posting also identifies client delivery, commercial support, and automotive customer-experience advisory work as areas of focus.
What You'll Do
- Gather requirements.
- Support program delivery and client engagement.
- Provide presales and RFP support.
- Contribute to sales origination and business development.
- Provide automotive CX advisory and strategy consulting.
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View full postingQualifications
Core skills include Salesforce Automotive Cloud; automotive CRM and/or DMS strategy and/or implementation; requirement gathering; program delivery and client engagement; presales and RFP support; sales origination and business development; and automotive CX advisory/strategy consulting. Requires 10 to 16 years of hands-on end-to-end process transformation experience, including process modelling and process mining. Education listed is an MBA and/or equivalent qualifications; strong English communication skills are specified.
Preferred
- Automotive domain experience preferred.
- Preferred industry: Automotive.
- Additional languages are a plus.
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Job Title: Manager – CRM Salesforce
Manager (L7), Experience (10-16 Yrs)
Core Skills: Salesforce Automotive Cloud, Automotive CRM and/or DMS Strategy, and/or Implementation, Requirement Gathering, Program Delivery and Client Engagement, Presales & RFP support, Sales Origination, Business Development, Auto CX Advisory/Strategy Consulting
Experience:
10 to 16 years of hands-on end-to-end process transformation experience including process modelling and process mining. Automotive domain experience preferred.
Additional Information:
- Preferred industry: Automotive
- Location: Gurgaon, Bangaluru, Hyderabad, Pune, Mumbai (Hybrid work model)
- Education: MBA and/or equivalent qualifications
- Travel: May be required depending on client location
- Language skills: Strong communication skills in English; additional languages a plus
Experience:
10 to 16 years of hands-on end-to-end process transformation experience including process modelling and process mining. Automotive domain experience preferred.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About the company
Accenture
Large Enterprise
Accenture is a global professional services company that specializes in providing consulting, technology, and outsourcing services. With a diverse range of industries served, including financial services, healthcare, and telecommunications, Accenture leverages advanced technologies and data analytics to help organizations improve their performance and drive innovation. Committed to sustainable progress, the company emphasizes its dedication to inclusivity, digital transformation, and building a more sustainable future for its clients and communities. With a presence in over 120 countries, Accenture is known for its expertise in integrating cutting-edge solutions that address complex business challenges.