Role at a glance
- Job function
-
Banking, Payments & Insurance Cards & Payments
- Salary
- Not Disclosed
- Location
- 1/124, SHIVAJI GARDENS, MOONLI
- Work arrangement
- Hybrid
- Employment
- Full-time
- Experience
- 10-14 years of experience in a related role with experience in Commercial/Credit Cards specific to Rebates function
- Education
- Bachelor's/University degree in Commerce or Finance, master’s degree preferred (not Mandatory)
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Role Summary
This role is accountable for Commercial Cards Rebates functions and drives operational projects and improvements across the function globally. It works with cluster and global stakeholders, clients, and vendors to support service, operational performance, and risk and control practices.
What You'll Do
- Manage operational projects and initiatives globally, working with stakeholders to improve efficiency and service metrics.
- Represent the business and Citi in client-facing interactions as appropriate.
- Perform MCA for functions and ensure adherence to controls.
- Monitor operational performance through KPIs, KRIs, and TATs, and work across the matrix to resolve issues and gaps.
- Work with vendors to improve efficiency and align processes and controls, while driving ongoing operational improvements.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
10–14 years of experience in a related role with Commercial/Credit Cards experience specific to the Rebates function; Bachelor's/University degree in Commerce or Finance; proven experience creating and implementing processes that improve business performance; effective verbal and written communication and analytical skills; excellent accounting knowledge; good understanding of end-to-end Cards flow and client pricing structure; accounting knowledge of Revenues and Accruals; problem-solving and stakeholder-management skills.
Required
- 10–14 years of experience in a related role with experience in Commercial/Credit Cards specific to the Rebates function
- Bachelor's/University degree in Commerce or Finance
- Proven experience creating and implementing processes that result in improved business performance
- Effective verbal and written communication and analytical skills
- Excellent accounting knowledge and good analytical skills
- Good understanding of end-to-end Cards flow and client pricing structure
- Accounting knowledge on Revenues and Accruals
- Problem-solving skills and managing stakeholders
Preferred
- Knowledge or experience in Financial Ops/Settlements is an added advantage
- Master’s degree preferred (not mandatory)
Original job description
Content provided by the employer
Original job description
Content provided by the employer
We are seeking a professional to join our team in Chennai, India, reporting to the Global Lead of Commercial Cards Program Setup & Maintenance. The primary responsibilities for this position include driving operational efficiency within the team and ensuring a robust risk management framework. This role requires strong commercial awareness and involves close collaboration with stakeholders at both the cluster and global levels to support our diverse operational landscape.
Responsibilities:
- Be accountable for the Commercial Cards Rebates functions
- Drive and manage Operational projects and initiatives for the function responsible globally working closely with stakeholders to delivery industry leading metrics and efficiency and deliver best-in-class Service.
- Be client-facing as appropriate, representing the business and Citi to best effect
- Perform MCA for functions and ensure flawless adherence to controls
- Ensuring effective measures and metrics are in-place to monitor operational performance (KPIs, KRI’s, TATs) and work across the matrix to address and resolve issues and gaps.
- Work with vendors to drive efficiency and align processes and controls and share best practice
- Drive process and operational improvements, creating an environment that continually enhances the business
- Maintain effective relationships with colleagues, management, internal/external clients, and stakeholders
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Key Skills & Qualifications:
- 10-14 years of experience in a related role with experience in Commercial/Credit Cards specific to Rebates function
- Knowledge/experience in Financial Ops/Settlements will be an added advantage
- Proven experience in creating and implementing processes that result in improved business performance
- Effective verbal and written communication and analytical skills
- Must have excellent accounting knowledge & good Analytical skills
- Must have good understanding of End-to-End Cards flow and Client pricing structure
- Accounting knowledge on Revenues and Accruals
- Problem solving skills and managing stakeholders
Education:
Bachelor's/University degree in Commerce or Finance, master’s degree preferred (not Mandatory)
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Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Cash Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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About the company
Citi
Large Enterprise
Citi is a global financial services corporation that offers a wide range of financial products and services, including consumer banking, credit, investment banking, and wealth management. With a presence in nearly 100 countries, Citi serves millions of customers, from individuals and small businesses to large corporations and governments. The company is dedicated to innovation and sustainability, actively working to support economic growth while addressing environmental and social challenges. Citi’s commitment to providing exceptional service and fostering diverse talent makes it a prominent choice for students aspiring to build a career in finance and banking.