Software Engineer - User Experience

Commercial Engineering & AI (CEAI) partners with stakeholders to accelerate the transformation of Microsoft’s commercial business into a frontier organization. We bring together AI-native engineering, modern platforms, and deep commercial insight to reimagine how work gets done at scale and with impact. Our mission is to unlock new ways of operating through intelligent systems while creating the conditions for our teams to do the most meaningful work of their careers. 

The Seller Experience team is transforming how Microsoft sellers understand and interact with earnings through MSX-E. We are looking for a Software Engineer - User Experience (UX Engineer) to help build a new, modern seller earnings experience from the ground up. This is a UX-focused engineering role centered on creating intuitive, responsive, accessible, and trustworthy experiences that simplify complex earnings and incentive information for sellers. 

You will use modern frontend technologies, including React and TypeScript, and work across product, UX, service, data, and AI boundaries to deliver cohesive end-to-end experiences. A key part of this transformation is bringing AI-powered and agentic capabilities into the seller's journey, enabling sellers to ask questions, explore earnings information, and receive relevant assistance through natural interactions. 

We are looking for a Software Engineer - User Experience with software engineering and UX development fundamentals, customer empathy, attention to detail, and a bias for action. You will collaborate with engineers, product managers, UX designers, and partner teams to gain experience from concept and design through implementation, deployment, and production operation. 

• Design, develop, test, deploy, and operate modern seller-facing UX experiences, with a primary focus on frontend engineering using React, TypeScript, and modern web technologies. 

• Build the next generation of MSX-E Earnings experiences, transforming complex earnings, incentives, performance, quota attainment, payment, estimation, and reporting information into simple and intuitive experiences for sellers. 

• Design and implement AI-powered and agentic experiences that enable sellers to ask questions, explore information, and interact naturally with the earnings experience. 

• Collaborate with product managers, UX designers, engineers, and partner teams to deliver end-to-end features from concept and design through production. 

• Integrate UX experiences with APIs, services, identity, data, and AI capabilities to provide secure, reliable, and cohesive seller experiences. 

• Build responsive, accessible, performant, secure, and maintainable experiences that meet Microsoft engineering, privacy, accessibility, and compliance standards. 

• Participate in code reviews and architecture and design discussions and contribute to engineering and UX development best practices. 

• Use telemetry, experimentation, production signals, and seller feedback to improve usability, product quality, performance, and reliability. 

• Participate in production engineering and live-site support, including incident investigation, mitigation, root-cause analysis, and durable service-health improvements. 

• Contribute to AI-native engineering practices, including AI-assisted development, testing, troubleshooting, documentation, and operational workflows.