Senior Analyst, Partner Operations

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Job Category

Finance

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Senior Analyst, Partner Revenue Operations
Location: United States – Indianapolis

About the Role
This is an opportunity for a sharp, execution-oriented individual to make a meaningful impact within Salesforce's Partner Revenue Operations organization. Our team sits at the intersection of business operations, systems, and strategy; supporting the infrastructure that powers how thousands of independent software vendors (ISVs) build, sell, and grow on the Salesforce platform.
The Senior Analyst will serve as a subject matter expert on our partner order management systems, pricing configurations, and deal workflows; owning business requirements, driving system enhancements, and ensuring operational integrity across the partner transaction lifecycle. You'll work closely with Engineering, Product, Finance, Legal, and field-facing teams to translate complex business needs into scalable operational solutions.
This role offers real autonomy and access to leaders across various business groups within one of Salesforce's most cross-functional and high-visibility teams.

What You'll Do

• Serve as the operational SME on partner order management systems and quoting workflows; owning requirements review, user acceptance testing, and production sign-off for system enhancements.
• Lead and contribute to cross-functional projects including system and process improvements for ordering, approvals, and partner support.
• Partner with Business Technology and Engineering teams to document business requirements and see enhancements through from scoping to deployment.
• Support audit and compliance readiness, including participation in testing cycles that ensure financial controls remain intact.
• Triage and resolve complex, escalated issues from partner-facing and internal teams.
• Coordinate cross-functional meetings, document decisions, and drive follow-through on action items.
• Prepare project status updates and executive-ready summaries for team leaders.
• Identify process gaps and design improvements that increase efficiency and scale across partner operations.

What We're Looking For

• 3–5 years of experience in Revenue Operations, Deal Operations, Business Operations, or a related analytical/systems role — ideally in a SaaS or technology company.
• Strong project management instincts: comfortable scoping work, tracking competing priorities, and driving cross-functional decisions to closure.
• Analytical and detail-oriented — able to work through complex business logic, data mappings, and system requirements with precision.
• Clear communicator who can translate technical and operational complexity into plain language for diverse audiences.
• Collaborative team player with high emotional intelligence and the ability to build trust across a wide range of stakeholders and personality types.
• Self-starter who can operate with autonomy, surface risks proactively, and work with a sense of urgency.
• Familiarity with Salesforce CRM or similar enterprise platforms is a plus.
• Experience in channel sales, partner programs, or marketplace ecosystems is a plus.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.