Datacenter Program Manager - IT/Network

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Responsibilities:

• Support assigned IT and Network deployment programs from planning and readiness through execution, operational handoff, and closeout.
• Develop and maintain project plans, schedules, milestones, dependencies, risks, issues, actions, decisions, and change controls.
• Coordinate deployment activities across IT, Network, Critical Environments, Logistics, Site Services, Security, Engineering, Operations, and vendor partners.
• Support deployment readiness, migration, cutover, turnover, and operational acceptance activities.
• Validate execution readiness, including procedures, staffing, materials, tools, access, dependencies, and stakeholder alignment.
• Coordinate with third-party vendors to track delivery against statements of work (SOWs), schedules, service-level agreements (SLAs), key performance indicators (KPIs), quality requirements, and acceptance criteria.
• Identify risks, issues, resource constraints, schedule conflicts, and delivery variances and escalate appropriately to support timely resolution.
• Maintain visibility into schedule, resources, quality, budget considerations, and operational impacts while providing clear stakeholder communication.
• Support safety, security, compliance, quality, documentation, and operational-readiness requirements throughout program execution and handoff.
• Capture lessons learned and contribute to continuous improvement of deployment processes, standards, tools, and best practices.

• Embody our culture and values.

Required Qualifications:

• High School Diploma or equivalent AND 1+ years industry experience
  • OR 2+ years industry experience and college course work.
• 3+ years of experience in Data Center Operations, IT Infrastructure, Network Infrastructure, Engineering Operations, Deployment Services, Critical Environments, Technical Operations, or Project/Program Management. 
• 1+ year of experience supporting or coordinating projects, infrastructure deployments, operational activities, schedules, vendors, or cross-functional stakeholders.
• 1+ year of experience tracking project or program activities such as schedules, milestones, dependencies, risks, issues, actions, or deliverables.

Background Check Requirements: 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• 5+ years of experience in data center, network, IT infrastructure, engineering, operations, deployment, or project/program management environments. 
• 2+ years of experience supporting IT or network infrastructure deployments involving servers, racks, structured cabling, fiber, networking, wireless, or related infrastructure.
• 2+ years of experience coordinating project schedules, milestones, dependencies, risks, issues, vendors, or cross-functional stakeholders.
• 1+ year of experience supporting deployment readiness, infrastructure migrations, cutovers, operational handoffs, or infrastructure change activities.
• 1+ year of experience with process improvement, analytics, automation, reporting, or operational improvement.
• Relevant certification such as Azure, Azure Networking, CCNA/CCNP, Network+, Security+, PMP, CAPM, Agile/Scrum, ITIL, Power Platform, automation, or data analytics.

Data Center Operations Management IC3 - The typical base pay range for this role across the U.S. is USD $84,400 - $168,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $118,800 - $186,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.