Delivery Operations Specialist

Skill required: Talent Development- Instruction Design - Learning Delivery Instruction
Designation: Delivery Operations Specialist
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • The Learning and Development Content Team Lead is responsible for leading the design, development and quality assurance of learning content across programs. This role provides content leadership, ensures instructional and editorial excellence and drives consistent delivery of high quality learning assets aligned to business objectives. • The role works closely with instructional designers, media teams, QA and stakeholders to deliver scalable and compliant learning solutions. • Deliver instructional information for an audience based on learning activities approaches to help an organization achieve their learning goals.
What are we looking for? • Primary skill - Learning Delivery Instruction • • Bachelors degree in Education, Instructional Design, Learning Sciences, Communications or related field • Certification in Learning and Development or Instructional Design is desirable • Shift Timings • Must be flexible with respect to shift timings
Roles and Responsibilities: • Lead and supervise a team of learning content developers and reviewers • Own end to end content development across digital, virtual and blended learning formats • Ensure learning content meets instructional design, quality, accessibility and branding standards • Review and approve learning assets for accuracy, consistency and learner impact • Partner with stakeholders to translate learning requirements into effective content solutions • Track delivery timelines, risks and dependencies across multiple content workstreams • Drive continuous improvement using learner feedback, quality metrics and content analytics • Coach and mentor team members to build content and learning capability • Knowledge Skills Requirements • Strong understanding of instructional design principles and adult learning methodologies • Experience leading learning content development for enterprise or global audiences • Knowledge of digital learning formats, LMS, LXP environments and content authoring tools • Strong editorial, review and quality governance capabilities • Understanding of accessibility standards and inclusive learning practices applicable in APAC • Stakeholder management and cross functional collaboration skills • Ability to manage multiple priorities in a fast paced delivery environment

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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