Role at a glance
- Job function
-
Software Engineering & IT Software Quality Assurance & Testing
- Salary
- Not Disclosed
- Location
- Gurugram
- Employment
- Full-time
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About the role
Original posting provided by Accenture
Project Role Description : Use quality processes, automation tools, and methodologies to transform testing products and solutions. Run end-to-end quality engineering function with a focus on automation to improve control, accuracy and integrity.
Must have skills : Veeva CRM testing
Good to have skills : Salesforce CRM Analytics, Veeva CRM
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Veeva CRM Senior Tester, a typical day involves designing and executing testing for implementations, integrations, and releases in a regulated life sciences environment. The role owns test preparation, execution, defect investigation, validation evidence, and delivery of high-quality results. This position focuses on ensuring quality, compliance, traceability, and release readiness across Veeva CRM programs while collaborating with cross-functional teams, supporting testing best practices, and contributing to continuous improvement in testing processes and automation.
Roles & Responsibilities:
- Analyze requirements and prepare test scenarios, cases, data, and traceability.
- Execute functional, integration, regression, end-to-end, mobile, data migration, and UAT testing.
- Validate Veeva CRM commercial processes, Salesforce configurations, integrations, and offline scenarios.
- Record clear evidence, identify and report defects, perform retesting, and support root-cause analysis.
- Maintain GxP, CSV, data integrity, privacy, security, and audit-ready documentation.
- Coordinate with business, development, validation, and support teams to resolve issues.
- Report progress, risks, blockers, and test results to the Test Lead.
- Support junior testers, peer reviews, automation, regression optimization, and reusable assets.
- Own test execution activities with a strong focus on accuracy, risk awareness, and quality outcomes.
- Support defect analysis, collaboration, accountability, and continuous improvement initiatives.
- Ensure on-time completion of assigned testing, validation evidence, timely identification and communication of issues, and effective retesting activities.
- Deliver strong coverage, traceability, defect quality, reduced escaped defects, and improved regression efficiency.
Professional & Technical Skills:
- Must Have Skills: Hands-on Veeva CRM testing experience in a life sciences environment.
- Secondary skills include Veeva CRM, Salesforce, ISTQB, or Agile certification.
- Experience testing Veeva CRM in pharmaceutical, biotechnology, medical-device, or life sciences environments.
- Good knowledge of accounts, calls, consent, Approved Email, CLM, events, samples, territories, and mobile/offline functionality.
- Experience in test analysis, design, execution, defect management, traceability, data validation, integration testing, and UAT support.
- Ability to write clear test cases, query data, validate interfaces, analyze defects, and produce audit-ready evidence.
- Experience with Jira, Azure DevOps, ALM/Quality Center, Zephyr, or equivalent tools.
- Exposure to Selenium, Cucumber, Tosca, or similar automation tools.
- Understanding of Agile delivery, GxP, CSV, ALCOA+, data integrity, and validation controls.
- Strong analytical, problem-solving, documentation, collaboration, and communication skills.
- Strong learning agility, stakeholder collaboration, and effective communication skills.
- Experience with Veeva Commercial Cloud, CLM, Approved Email, Align, MyInsights, or iOS offline testing is preferred.
- Exposure to API, database, automation, performance, accessibility, and security testing is preferred.
Additional Information:
- The candidate should have 4–6 years of software testing or quality engineering experience, including at least 2 years of hands-on Veeva CRM testing.
- Bachelor s degree in a relevant discipline or equivalent experience.
- This is based at our Accenture Office
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About the company
Accenture
Large Enterprise
Accenture is a global professional services company that specializes in providing consulting, technology, and outsourcing services. With a diverse range of industries served, including financial services, healthcare, and telecommunications, Accenture leverages advanced technologies and data analytics to help organizations improve their performance and drive innovation. Committed to sustainable progress, the company emphasizes its dedication to inclusivity, digital transformation, and building a more sustainable future for its clients and communities. With a presence in over 120 countries, Accenture is known for its expertise in integrating cutting-edge solutions that address complex business challenges.