Sales Operations II - AMZ19954.5

Employer: Amazon.com Services LLC
Position: Sales Operations II - AMZ19954.5
Location: Bellevue, WA

Multiple Positions Available:

1. Platform Ownership & Strategic Management Serves as the
Primary Technical Owner of Amazon Freight’s Salesforce
instance Works on the full lifecycle of the CRM platform—from
business case development and functional design to UAT,
deployment, and post-launch support Utilizes project
management tools such as JIRA and Asana, following Agile
methodologies Evaluates emerging technologies and third-party
apps to provide strategic platform recommendations Identifies and
implements opportunities for platform optimization and scalability
2. System Design & Architecture Leads functional system design
and implementation on the Salesforce platform Translates
complex business requirements into scalable solutions and
configuration strategies Implement scalable solutions on
Salesforce platform to align with organizational goals using
advanced knowledge of Enterprise System Architecture.
3. Integration & Cross-functional Collaboration Enables crosssystem integrations using AWS products like AppFlow
Collaborates with business intelligence, marketing, and sales
operations teams Maintains data models and integration
frameworks to ensure seamless information flow
4. Security & Compliance Implements Amazon and Salesforce
security best practices Manages role-based access control
(RBAC), field-level security, and user permissions Configures
data visibility rules and enforces MFA, IP restrictions, and session
policies
5. Automation & Process Implementation Develops and maintains
complex Flow automations, validation rules, and approval
processes Automates lead routing, data quality checks, and
business workflows Ensures compliance with business logic and
platform data integrity
6. User Enablement & Governance Delivers clear documentation
including SOPs and training materials Conducts stakeholder
enablement sessions and change control communications Trains
users on core platform features and third-party tools such as
RingLead and ZoomInfo
7. Data Management & Analytics Builds dashboards and reports
to support real-time insights and operational reviews Uses SOQL
and SQL queries to identify trends, debug issues, and validate
data integrity Supports deployment cycles and ad hoc reporting
across systems
Domestic travel up to 5% to perform role responsibilities may be required.
(40 hours / week, 8:00am-5:00pm, Salary Range $117625 - $154100)

Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

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Basic Qualifications

Master's degree or foreign equivalent degree in Analytics, Data Engineering, Business Intelligence, Information Technology, Computer Science, or a related field and one year of
experience in the job offered or a related occupation. Alternatively, Bachelor's degree or foreign equivalent degree in Analytics, Data Engineering, Business Intelligence, Information
Technology,
Computer Science, or a related field and five years of progressively responsible post-baccalaureate experience in the job offered or a related occupation. Must have one year of experience
in the following skill(s):
(1) Sales Operations, Sales Analytics, or Business Analysis;
(2) building data analysis and working with large data sets;
(3) using Excel, SQL, and Python;
(4) data visualization with tools such as Tableau, PowerBl, or AWS QuickSight; and
(5) using artificial intelligence tools.

The pay range for this position in Bellevue, WA is $117625 - $154100 (yr); however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided by Washington Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.

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Preferred Qualifications

All applicants must meet all the above listed requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.