Role at a glance
- Job function
-
Customer Support & Contact Center Customer Support
- Salary
- Not Disclosed
- Location
- Buenos Aires
- Work arrangement
- Hybrid
- Employment
- Full-time
- Experience
- YOE 1 to 3 years.
- Education
- High School Diploma GED
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Role Summary
The Customer Support Associate provides functional and/or technical support for customer problems, incidents, issues, requests, and queries. The role is part of a Procurement management team involved in sourcing and managing the goods and services needed by the company.
What You'll Do
- Provide functional and/or technical support for customer problems, incidents, issues, requests, and queries.
- Liaise with other support teams or product teams to resolve requests and issues in a timely manner.
- Document, notify, escalate, track, and follow up on all incidents.
- Identify needs and find and qualify suppliers.
- Request proposals, negotiate with suppliers, and manage contracting and delivery.
- Analyze procurement results.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Procurement Operations; Customer Service P5; English C2, Spanish C2, and Portuguese C2; English Language P5, Spanish Language P5, and Portuguese Language P5.
Required
- Procurement Operations
- Customer Service P5
- English C2
- Spanish C2
- Portuguese C2
- English Language P5
- Spanish Language P5
- Portuguese Language P5
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Job Title: Customer Support Associate
What would you do Provide functional and or technical support of customer problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve requests issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. You will be working as a part of a team which uses a systematic approach for buying all the goods and serv
You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable They are involved in the identification of need finding and qualifying the suppliers requesting proposals negotiating with suppliers contracting delivery and analyzing results
Location: Buenos Aires.
Skill Required Procurement Operations Spanish Language P5 .
Qualification High School Diploma GED .
YOE 1 to 3 years.
Lang English C2 , Spanish C2 , Portuguese C2
Primary skill Customer Service P5
English Language P5
Spanish Language P5
Portuguese Language P5.
📌 Un lugar de trabajo único, descubrí los beneficios que tenemos para vos:
🍔 Pedidos Ya
👩⚕️ Prepaga Swiss Medical
💻 Reintegro de Conectividad & Servicios
💪 Megatlon 100% Bonificado
🗓 Días Off a partir del año
🌎 Vacaciones Flex
💯 Jornada Flex
📚 Certificaciones bonificadas
🎂 Día de cumpleaños libre
🏆 Bonos
👨👩👦👦 Licencias de Paternidad & Maternidad Extendida
💰 Reintegro de Guardería y muchos ➕!
Queremos que obtengas las herramientas que necesitas para seguir aprendiendo, creciendo, y marcando una diferencia en el mundo. Contamos con áreas de valor para tu crecimiento, tanto profesional como personal. Podrás acceder a exclusivos cursos y certificaciones.
🌈 EN ACCENTURE, LA IGUALDAD IMPULSA LA INNOVACIÓN
¿Sabías que Accenture fue elegida la compañía más diversa e inclusiva
del mundo? Creemos que la fuerza laboral del futuro es una fuerza igualitaria para todos.
Todas las decisiones referidas al proceso de selección de empleo se tomarán sin hacer distinción, exclusión o preferencia alguna basada en motivos de raza, color, género, orientación sexual, discapacidad, edad, religión, opinión política o sindical, nacionalidad u origen socioeconómico ni ninguna otra prevista en la legislación vigente, que tengan por efecto anular o alterar la igualdad de oportunidades o de trato entre los candidatos.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Declaración de igualdad de oportunidades en el empleo
Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos permite servir mejor a nuestros clientes y comunidades.
About the company
Accenture
Large Enterprise
Accenture is a global professional services company that specializes in providing consulting, technology, and outsourcing services. With a diverse range of industries served, including financial services, healthcare, and telecommunications, Accenture leverages advanced technologies and data analytics to help organizations improve their performance and drive innovation. Committed to sustainable progress, the company emphasizes its dedication to inclusivity, digital transformation, and building a more sustainable future for its clients and communities. With a presence in over 120 countries, Accenture is known for its expertise in integrating cutting-edge solutions that address complex business challenges.