Sales Trainer, Seoul, Korea

About the role

In partnership with sales and delivery managers, the Sales Trainer is critical in equipping Sales Delivery Leaders and customer-facing frontline staff with the knowledge, skills, and confidence to deliver an exceptional customer experience and drive sales performance. The ideal candidate is an experienced trainer with a strong background in sales, adult learning methodologies, and the ability help managers to improve employee capabilities and management efficiency. This role requires someone who can inspire and develop high-performance sales professionals while fostering a culture of continuous learning and career growth.

What you'll do

• Partner with sales managers and subject matter experts to structure, schedule and implement a localized and motivational sales and delivery learning roadmap (coordinate and plan online/offline trainings, floor coaching, and engagement programs).
• Partner with sales managers to identify performance opportunities from a sales-management perspective and support targeted actions that improve business team results.
• Partner with subject matter experts and other training professionals as resources when required.
• Ensure right Tesla behaviors are demonstrated on the sales floors and partner with sales managers to monitor and coach the sales force on their individual improvement areas and debrief sales customer engagement activities in real time.
• Share strengths and areas for improvement to the coachee as evaluated against the set standard and guidelines based on Tesla knowledge, skills and attitude benchmarks/best practices. Recommend short and long term solutions to closing performance gaps (further coaching, training classes, review of training materials, company resources, etc.)
• Facilitate or co-facilitate new joiner training programs
• Provide support for post-training endeavors (surveys, follow-up, and correspondence)
• Suggest development of classes/materials such as end-user manuals, job aids, reference materials, etc. to fill identified training needs or curriculum gaps
• Quickly adapt to changing business needs and action to drive for better performance

Requirements

• 3+ years of top experience in sales, sales training, or a related role, preferably in retail industries
• Willingness to commute and travel across S. Korea (to remote store locations) for business needs
• Ability to interact and teamwork with all levels of employees
• Ability to thrive in a fast-paced, dynamic environment and adjust training approaches as needed
• Excellent follow up, organizational skills and project management skills

Preferred qualifications

• Training, coaching and organizational development experience is preferred

Benefits

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