Role at a glance
- Salary
- Not Disclosed
- Location
- Hyderabad
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- 1 to 3 years
- Education
- Any Graduation
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Role Summary
The Trust & Safety Associate supports Accenture’s Trust and Safety team in improving the quality and safety of online content for platform companies and other organizations. The role involves reviewing content and investigating issues to help maintain the integrity, quality, and safety of online platforms, including generative AI systems.
What You'll Do
- Analyze and review user profiles, audio, videos, and text-based content.
- Investigate, escalate, and resolve issues reported by users or flagged by the system.
- Solve routine problems through precedent and referral to general guidelines.
- Work as an individual contributor within a team and interact with the direct supervisor.
- Work in rotational shifts when required.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Strong coping, emotional resilience, and stress-management skills; excellent comprehension, communication, and English language skills; ability to perform duties objectively; strong attention to detail; comfort synthesizing and analyzing information from multiple streams; strong critical thinking and decision-making skills.
Required
- User-Generated Content Moderation - Content management
- English(Domestic) - Elementary
- Strong coping, emotional resilience, and stress-management skills
- Excellent comprehension, communication, and (English language) skills
- Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
- Strong attention to detail
- Comfort synthesizing and analyzing information from multiple streams
- Strong critical thinking and decision-making skills
Preferred
- Deep familiarity and passion for responsible AI, the internet, internet platforms, and internet culture
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Designation: Trust & Safety Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
Language - Ability:English(Domestic) - Elementary
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies and other organizations. The Trust and Safety (Content Moderation and Responsible AI) offering(s) within Accenture helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Accenture s Trust & • Safety team, serves as an important line of defense by helping improve • the quality and safety of online content while gaining hands-on job experience. They often systematically test, evaluate, and challenge AI systems and platforms to improve the integrity, quality and safety of content, including generative AI. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, • and text-based content and or investigating, escalating and or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, you may be exposed to objectionable or disturbing content flashing lights or contrasting light and dark patterns.This is meaningful work that helps keep the internet safe and responsible. It may also be challenging, at times.
What are we looking for? • Strong coping, emotional resilience, and stress-management skills • Excellent comprehension, communication, and (English language) skills • Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies • Strong attention to detail • Comfort synthesizing and analyzing information from multiple streams • Strong critical thinking and decision-making skills • Preferred Qualifications • Deep familiarity and passion for responsible AI, the internet, internet platforms, and internet culture
Roles and Responsibilities: • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. • Your expected interactions are within your own team and direct supervisor. • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments. • The decisions that you make would impact your own work. • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work. • Please note that this role may require you to work in rotational shiftsAny Graduation
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About the company
Accenture
Large Enterprise
Accenture is a global professional services company that specializes in providing consulting, technology, and outsourcing services. With a diverse range of industries served, including financial services, healthcare, and telecommunications, Accenture leverages advanced technologies and data analytics to help organizations improve their performance and drive innovation. Committed to sustainable progress, the company emphasizes its dedication to inclusivity, digital transformation, and building a more sustainable future for its clients and communities. With a presence in over 120 countries, Accenture is known for its expertise in integrating cutting-edge solutions that address complex business challenges.