Packaged/SaaS Application Engineer

Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : SAP CRM Sales
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
We are looking for an experienced SAP S/4HANA Service Consultant to join our team for an ongoing SAP S/4HANA implementation project. The ideal candidate will have hands-on experience in configuring and implementing SAP S/4HANA Service (formerly Customer Service/CS module) with a solid understanding of the integration between SD, MM, and FICO modules.
Roles & Responsibilities:
-Analyze business requirements and translate them into system solutions within the S/4HANA Service module.
-Configure and customize SAP S/4HANA Service functionalities including service contracts, service orders, service notifications, warranties, and field service management.
-Integrate Service module with SD, MM, and FICO.
-Work closely with stakeholders to gather requirements and provide functional specifications.
-Conduct workshops, training sessions, and support user acceptance testing (UAT).
-Provide support during go-live and post go-live stabilization phases.
-Prepare documentation (BPDs, FSDs, test cases, training manuals, etc.).

Professional & Technical Skills:
-Strong functional knowledge of SAP S/4HANA Service (especially after ECC CS split into S/4 components).
-Experience in Service Order Management, Service Contracts, and Service Billing.
-Knowledge of SAP FSM (Field Service Management) or SAP CRM Service s a plus.
-Understanding of technical objects, equipment, serial numbers, and warranties.
-Familiarity with SAP Fiori apps related to service processes.
Additional Information:
-Experience with SAP Activate methodology.
-Exposure to SAP Cloud solutions like SAP C4C or SAP BTP.
-Basic ABAP debugging skills.
-Integration experience with third-party tools or systems.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.