Operations Engineer

Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Network Infrastructures
Good to have skills : Network Security Operations
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
A Network Scrum Master drives Agile delivery across Network, Security, DNS/DDI and Infrastructure teams by facilitating sprint execution, removing impediments, coordinating cross-functional stakeholders, and ensuring successful delivery of operational and transformation objectives while maintaining governance, transparency, and continuous improvement.


Roles & Responsibilities:
- Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
- Drive delivery of Network, Security, DNS/DDI, Voice, and Infrastructure initiatives using Agile methodologies.
- Remove impediments and coordinate with cross-functional teams to ensure smooth execution.
- Track sprint progress, velocity, risks, dependencies, and delivery milestones.
- Work closely with Product Owners, Principal Engineers, SREs, and Service Engineers to prioritize work.
- Ensure timely delivery of operational, project, and transformation objectives.
- Manage stakeholder communication and provide regular status reporting.
- Support backlog refinement, user story definition, and sprint prioritization.
- Identify process improvement opportunities and drive continuous improvement initiatives.
- Ensure adherence to Agile standards, governance, compliance, and organizational processes.
- Coordinate release planning, change management, and deployment activities.
- Monitor team performance metrics and promote a culture of collaboration, accountability, and continuous learning.


Professional & Technical Skills:
Must To Have Skills:
- Agile & Delivery Management
- Agile (Scrum, Kanban, SAFe)
- Sprint Planning & Execution
- Backlog Management
- Program & Project Coordination
- Release & Change Management
- Risk and Dependency Management
Network Domain Knowledge
- Enterprise Networking (LAN, WAN, SD-WAN, Wi-Fi)
- Network Security & SASE
- DNS/DDI (BlueCat, Infoblox)
- Network Operations & Service Management
Tools: Jira, ServiceNow, Power BI

Additional Information:
- The candidate should have minimum 12 years of experience in Network Infrastructures.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.