Packaged/SaaS Application Engineer

Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Agentforce
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
AI Powered Tech Talent. As a Salesforce Agentforce Engineer, you will design, build, and configure intelligent agent-based solutions using Agentforce and Agentforce Vibes. You will contribute as a senior developer, supporting the development and deployment of Salesforce agents aligned with business requirements.
This role requires strong Salesforce development fundamentals along with hands-on exposure to Agentforce capabilities. You will collaborate with team members to implement agent workflows, integrations, and configurations while ensuring quality and adherence to platform best practices.

Roles & Responsibilities:
Design, configure, and implement Salesforce agents using Agentforce and Agentforce Vibes.
Build agent workflows, prompts, and orchestration logic.
Develop supporting Salesforce components using Apex, LWC, and Flows.
Collaborate with functional teams to understand agent use cases.
Integrate Agentforce with Salesforce data and external systems.
Participate in technical discussions and solution design activities.
Follow Agentforce implementation standards and best practices.
Assist in testing, deployment, and validation of agent solutions.
Support defect resolution and optimization activities.
Document agent configurations and technical flows.
Continuously learn new Agentforce features and AI capabilities.

Professional & Technical Skills:
Must Have Skills
Strong Salesforce development skills.
Hands-on experience with:
o Apex
o Lightning Web Components (LWC)
o Salesforce Flows
Basic hands-on exposure to:
o Agentforce
o Agentforce Vibes
Understanding of conversational AI fundamentals.
Experience with Salesforce APIs and integration techniques.
Knowledge of Salesforce security, sharing model, and governor limits.
Ability to develop maintainable and scalable solutions.
Strong problem-solving and communication skills.

Certifications Required
Salesforce Platform Developer I – Mandatory
Salesforce Administrator – Preferred
Agentforce Specialist – Preferred or In Progress
Salesforce AI Associate – Preferred

Additional Information:
3–5 years of Salesforce experience.
Exposure to Agentforce implementation projects is preferred.
Experience working in Agile teams.
15 years of full-time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.