System Development Engineer, II, Ops Tech Solutions Network Dev

Do you want to engineer the systems that help teams proactively detect problems across large-scale infrastructure? Our team builds the telemetry used across Amazon's operations to catch and diagnose availability issues before they affect the people relying on that infrastructure. We develop the software and services that generate, collect, and analyze network and infrastructure telemetry at scale.

In this role, you'll design and build the services and agents that make telemetry data available and impactful. The role includes writing and maintaining agents that run on a range of compute platforms, including network devices, Linux-based clients, and robotics platforms. You'll also build the backend services that analyze and distribute metrics and insights and also control configurations, storage, and reporting.

Key job responsibilities
- Design, build, and maintain software services that operate reliably at scale.
- Write and maintain agents that run across multiple device platforms, including network devices, Linux-based clients, and robotics platforms, working at the layer where hardware and software meet.
- Get into the low-level details of running software on varied hardware: packaging, deployment, permissions, configuration, and service lifecycle across different operating systems and device types.
- Build the backend services that process, analyze, and distribute data and handle configuration, storage, and reporting.
- Debug problems across the full stack, from the operating system and networking layer on the device up through the backend services.
Improve the performance, reliability, and quality of the systems the team owns.

A day in the life
Amazon offers a full range of benefits to support you and eligible family members, including domestic partners and children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
The Telemetry Engineering team prioritizes creating trustworthy signals and responding to feedback from consumers. We iterate quickly and aim to ship improvements and features regularly to deliver value continuously. Team members work closely with partner teams who depend on timely delivery of accurate data.

Basic Qualifications

- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience in automating, deploying, and supporting large-scale infrastructure
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes
- Experience in networking, storage systems, operating systems and hands-on systems engineering
- Bachelor's degree in computer science or equivalent

Preferred Qualifications

- Experience with distributed systems at scale
- Experience working in an Agile environment
- Experience with logging and monitoring tools, such as: AWS CloudWatch, Datadog, New Relic and Splunk
- Experience with embedded systems, consumer devices, or mobile apps
- Experience with a systems language such as C, C++, or Rust for on-device or performance-critical software
- Experience writing or maintaining agents or daemons that run on devices such as embedded Linux, Android, or network hardware
- Experience with a network operating system such as SONiC, Junos, or a similar Linux-based platform

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 129,200.00 - 174,800.00 USD annually