Senior Analyst, Microsoft 365 Platform Engineering

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Job Description

About the role

The Senior Analyst, Microsoft 365 Platform Engineering is responsible for the delivery, configuration, support, and continuous improvement of collaboration and productivity platforms within Takeda's digital workplace portfolio. This role focuses on platform implementation, operational excellence, automation, and user experience improvements while ensuring platform services align with business requirements and enterprise technology standards.

How you will contribute

• Design, configure, implement, and support Microsoft 365 platform services and capabilities.

• Support platform development activities from requirements gathering through deployment and stabilization.

• Execute platform upgrades, migrations, and service enhancements.

• Develop automation solutions using PowerShell, Power Platform, Microsoft Graph, and related technologies.

• Monitor platform health, service performance, and adoption metrics.

• Troubleshoot and resolve complex production issues and service requests.

• Support testing, validation, release management, and documentation activities.

• Collaborate with architects, engineers, and business stakeholders to improve platform capabilities.

• Participate in governance, security, compliance, and operational improvement initiatives.

• Contribute to platform standards, operational procedures, and knowledge management practices.

Skills and Qualifications

• Experience supporting Microsoft 365 technologies including Teams, SharePoint Online, OneDrive, Exchange Online, and Entra ID.

• Knowledge of platform administration, configuration management, and operational support.

• Experience with automation tools, scripting, and workflow development.

• Ability to troubleshoot and resolve complex technical issues.

• Understanding of Agile, SDLC, DevOps, and IT Service Management methodologies.

• Strong analytical, problem-solving, and communication skills.

• Ability to work effectively across technical and business teams.

• Understanding of governance, security, and compliance concepts within cloud environments.

Leadership Expectations

As a technical professional, you will independently manage platform initiatives and operational activities while contributing to engineering excellence and continuous improvement. Your work will directly impact service reliability, user experience, operational efficiency, and platform adoption across the organization.

Locations

Base Salary Range:

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

For information about our benefits, please click here.

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