Role at a glance
- Salary
- $19 – $26/hr
- Location
- Nashville, Tennessee, United States
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience
- Education
- High school or equivalent diploma
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Role Summary
The Freight Operations Associate supports the movement of freight shipments for external customers across North America. The role works with carriers, suppliers, customers, and internal stakeholders to resolve freight issues, analyze operational data, and improve processes.
What You'll Do
- Maintain tactical communication with external freight partners and internal stakeholders.
- Pull data from databases using Excel, SQL, and Access for ad-hoc reporting and analysis.
- Publish performance metrics to drive business results and identify improvement areas.
- Escalate issues and data variances to appropriate teams and follow through on resolutions.
- Address critical business needs under tight deadlines while tracking and measuring activities.
- Present findings and recommendations through strong verbal and written communication.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Required
- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience
- High school or equivalent diploma
- Work 40 hours/week, and overtime as required
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Are 18 years of age or older
Preferred
- Bachelor's degree, or 2+ years of full-time Amazon experience
- Bachelor's degree in Engineering, Logistics, or a similar field
Original job description
Content provided by the employer
Original job description
Content provided by the employer
The ideal candidate will have a background in transportation and logistics, with excellent data analysis and problem-solving skills. You will be responsible for communicating directly with external partners such as carriers and suppliers to resolve daily freight movement issues. This role requires the ability to quickly understand business impacts, pull and analyze data from multiple systems, and drive process improvements to eliminate root causes of defects.
Key job responsibilities
• Maintain constant, tactical communication with external freight partners (carriers, suppliers, and customers) and internal stakeholders (product, business intelligence, sales, and fulfillment centers)
• Expertly pull data from various databases using tools like Excel, SQL, and Access to perform ad-hoc reporting and analysis
• Publish performance metrics to help drive business results and identify areas for improvement
• Systematically escalate issues or data variances to the appropriate teams and follow through on resolutions
• Meet tight deadlines to address critical business needs while tracking and measuring your own activities
• Demonstrate strong verbal and written communication skills to present findings and recommendations
Basic Qualifications
- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience- High school or equivalent diploma
- Work 40 hours/week, and overtime as required
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Are 18 years of age or older
Preferred Qualifications
- Bachelor's degree, or 2+ years of full-time Amazon experience- Bachelor's degree in Engineering, Logistics, or a similar field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, TN, Nashville - 19.00 - 26.00 USD hourly
About the company
amazon
Large Enterprise
Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.
Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.